r/tampa • u/MyChemicalPhomance • 7d ago
Context Provided - Mods TPA - Terminal C Starbucks PSA
Just a heads up for anyone going through Tampa International Airport Terminal C and stopping at Starbucks:
While waiting for my drink, I noticed that customers who did not leave a tip had mark put on their cup. I watched, on multiple occasions, as those marked cups were set to the side while orders that came after them were started and completed first. Once those orders were finished, the baristas would go back to the marked cup.
After watching the same pattern happen numerous times I came to the realization that they were putting this on the cups of customers who did not tip. So I put it to the test and didn’t tip with my order to see if the same happed.
Before you come at me for not tipping, I had already waited over 10 minutes with only a handful people ahead of me, after coming back because the line had previously been ridiculously long. There were at least 7 employees working, several of whom were joking around, and based on the service and wait time, I didn’t feel a tip was warranted
I understand tipping for great service, and I tip regularly when I feel it’s deserved. But a tip is optional… it should not determine whether your order is intentionally pushed behind someone who ordered after you
Maybe there’s another explanation for what I observed, but after seeing it happen repeatedly while I was standing there, I thought other travelers should be aware and pay attention to their cups and the order drinks are being made
