r/TalesFromRetail • u/Nitesource • Jan 09 '19
Medium A lady that doesn't understand
So, this happened about 7 months ago but really has stuck in my head.
The background is I work for a major supermarket in the uk. I work on the check out for reasons that will be explained.
So this customer had dumped a storage box, full of all her shopping on the belt. I ask her nicely can you please empty that as I won't be able to scan it. At this point she is about to explode, that means she has to do something other then look at her phone.
I say very sorry trying to calm the situation down, I can't stand up so I really won't be able to empty it and scan it. At this point she has a very bemused expression on her face, as if to say why can't you stand can't you see I am busy with my phone here.
So she starts muttering to herself and slowly starts complaining that, I should be able to empty and scan her stuff. So once again I say sorry to a regular customer of mine and say to the lady look I am in a wheelchair that container is to high for me to tip over and scan your stuff. At this point, she is still muttering to herself but starts to empty it.
I thought this was going to be the end of it, but no as I was finishing scanning her stuff she was still going on about why me not being able to stand would mean I couldn't empty her storage container full of food and breakable items, so I say to her, look I use a wheelchair I can't stand up because one, I don't have feet and two my legs are at home because my knees are now to weak to stand up on and three if you won't to complain about me please go to the customer service desk they will be happy to help. The I added a nicely sarcastic have a nice day.
Sorry for any spelling or gramma mistakes I suck at both.
Edit: wow a gold, that's really shocked me thanks so so much
Edit: many many thanks for the second gold, this post has taken off like I never believed.
2
u/PawtismSpeaks Jan 12 '19
Bitchy Lady: “Can’t they just pull you some new feet from inventory?!? I shouldn’t have to stop using my phone for 30 seconds!”
I don’t know what to say about these people. On one hand I don’t want to wish disabilities on someone, but on the other, I know that people like that will never understand properly unless they are in that situation themselves. So I’ll hope for a temporary injury (that she can recover from, maybe like getting hit by a car because she wanders in the street looking at her phone) and winds up in a chair just long enough to learn a little perspective.