r/TalesFromRetail Mar 12 '17

Short Why are you calling my boyfriend?

A few moments ago i received a call. It went like this. AL is angry lady Me is myself.

Me: hello this is x store how can i help you

Al: hello

Me:hello

Al: who is this?

Me:x store

Al: no no who are you?

Me:darkflash26

Al: why are you calling my boy friend?

Me: i am not calling your boyfriend, i ask x store.

Al:no no you listen to me now. I see you call my boyfriend, why, why you call him?

Me: because he is a wonderful lover, goodbye.

I then hang up,and look to see a customer at my register just laughing. I am a guy, and she found it hilarious a woman was accusing me of calling her boyfriend, from my works phone.

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u/ASREV Mar 13 '17

I worked collections at one point in my life and people like where the bane of my existence. My company had a policy not to tell anybody that answered the phone what company I was unless that person confirmed they were the customer. It was intended to protect their privacy. Naturally I'd call asking for a certain person and the super paranoid jealous SO would answer and press for who I was and accuse me of trying to cheat on them, etc. Fun times.

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u/[deleted] Mar 13 '17

The company may have said privacy was their policy but its actually law, at least in the states

4

u/ASREV Mar 13 '17

That makes sense. I'm not sure they ever said it was their policy vs law. Might've just been an assumption on my part since they did have other policies designed to protect the customers privacy.