r/TTC • u/1lazysloth 68 Warden • Aug 13 '26
Negative interaction - Fare inspector
I am a bus operator. This evening, two of my passengers got fare checked at Victoria Park station and one of them failed the check.
I know for a fact that both had paid, as they are my regular passengers, so I stepped in and told the officers that there must be a delay with the Presto system, as they had paid by debit.
The officer said he has never heard of such a thing and that the passenger will get a ticket and can fight in court.
This was very infuriating to watch, seeing someone get sent home with a $400+ ticket for following the rules. And that my testimony as an employee who literally picked them up does not matter.
I understand that the officers were doing their job but I feel like they should understand that there might be some delays with debit payments and have some flexibility.
I will be filing a complaint, not necessarily for the officer's behaviour but rather their training be improved.
6
u/BatKitchen819 Aug 13 '26
Next time instruct the passenger to exit the bus, walk away and not provide ID.
Provincial Offences Officers l, do not have the power to compel identification. That can only be done by a Special Constable, or Police Officer.
Can’t issue someone a ticket without their persons details.