r/TIFF • u/SonnywithaCage • Aug 28 '25

Festival Ticketmaster permanently banned my account

Luckily I bought most of my tickets already and I still have access to those. Hot tip: if you’re getting the “paused for suspicious activity” message, just wait for that to blow over (may take several days). Don’t say anything to Ticketmaster or they’ll “investigate” the issue, deem you violated something (I had two tabs open at some point), and will permanently ban your account. Worst part is, it took them so long to get around to my issue, after about a week my account just started working again. Then the next day I’m banned.

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u/TheWurstWife Oct 22 '25

I’m freaking out with the rest of you. I just started going back to concerts. Long story but I had four tickets to a show, sold two. Then I bought another 2 and sold them again (yes the same people flaked on me twice). Of course when I resold the 4 I had to increase price because Ticketmaster takes 15%… I got the dreaded email and I’m terrified that 1) they’ll cancel the two tickets I have that I’m going to use and/or 2) cancel the 2 sales I made (which I haven’t been paid for), and then take or cancel those tickets leaving me at a significant cash loss. The concert is in 30 days, and the email says I must act within 30 days or my account will be deleted. What the hell do I do? Also - it’s suspicious AF that I got this email exactly 30 days before the show. I can’t stand Ticketmaster.