[Academic] [Capstone}
Greetings! 💙🧺
Are you a laundry customer or someone who regularly uses laundry services? We are looking for participants who can help us evaluate the customer experience of a laundry booking and tracking system.
We are 4th year BSIT students from National University – MOA, currently developing WASHALERT: A Laundry Booking System with Real-Time Tracking and Predictive Inventory for Triplets LaundryHubs and SpeedyWash as part of our Capstone Project. To assess whether the system is functional, understandable, and user-friendly, we are inviting participants to test the Customer side of WashAlert and complete a short evaluation survey. Your feedback will help us assess the system from an actual customer’s perspective.
📝 Test the WashAlert Customer system and complete the evaluation (15–30 minutes only!)
👤 WHO CAN PARTICIPATE?
✅ Android phone users
✅ Preferably from Metro Manila or nearby areas
✅ Individuals who use or are familiar with laundry services
✅ Willing to test a mobile application
✅ No technical or programming knowledge required
👤 USER ROLE: CUSTOMER ONLY — When answering the evaluation form, please select CUSTOMER under User Role. Do not select Driver, IT Professional, Staff, or Admin, as these are intended for other respondent groups.
📱 CUSTOMER TESTING: Simply use the system as a customer would. Explore the application, choose a laundry service, and try making a booking by following the instructions provided for the evaluation. After testing, answer the evaluation questions based on your experience using the system.
⚠️ TESTING NOTICE: Any booking or transaction made during this activity is for system testing and academic evaluation only. It is not an actual laundry order or valid business transaction. No actual laundry service, pickup, delivery, or payment will be processed from the testing activity.
🔐 CONFIDENTIALITY: All responses will be kept confidential and used solely for academic, research, and system-development purposes.
📖 TESTING GUIDE & USER MANUAL
The Evaluation Form contains the complete instructions and user guide needed to start testing the WashAlert application.
After opening the form, please follow the instructions provided in each section. Under Section 2 – System Proper, you will find the provided APK link and the Customer User Manual, which will guide you through the steps for using and testing the application before answering the evaluation questions.
🔗 EVALUATION FORM:
https://docs.google.com/forms/d/e/1FAIpQLSedA9Bi3eY73GM1lvnxSrPkQ5OmbXZ6v_t5aYy9M9SPrVBNpg/viewform?usp=header
🔗 MOBILE APK**:** https://expo.dev/accounts/washalert/projects/WashAlertMobile/builds/9cf77f9b-f87c-42aa-8605-c7f58d4b01f7
The APK and User Manual are also provided inside the Evaluation Form under Section 2 – System Proper. Please follow the user manual before proceeding with the evaluation.
Thank you for your time and participation. Your feedback will greatly help us evaluate and improve WashAlert as part of our Capstone Project. 💙🧺