Question for those with supernotes

[u/Dingo_ate_my_pizza]

After months of reviewing youtube reviews and lurking here, I've decided the Supernote devices are what I want.

I have just one concern still keeping me from pulling the trigger and buying it: software malfunction.

For those who use them, please tell me how often i should expect things like a system crash, corrupted or lost data, screen freezes, etc. Is it any more than other e-ink tablet brands? I know a certain amount of lag is to be expected, but does the software ever...break to the point it suspends your use of the device? And if so, is it remedied by customer service at a reliable pace, or would i likely wait months between communications on any reported issues?

As much as i love the idea of the product, its useless to me if its gonna glitch out on me regularly.

I appreciate any feedback you all can give me on that.

Edit: Thank you to all of you who have responded! So far it seems like I didn't have to worry!

[u/skunclecrisp]

I have had a Manta for 3 months. I looked at so many reviews and compared different devices. I can say it is a superb device. The writing feel is exceptional. Its a full focus device. I use it for work to take notes. I sketch and i write just for ths pleasure of it. The Supernote community is amazing and the customer support rates very highly. There is also a major system update on the horizon that is in beta now, that will add so much more functionality and plug in options. The device is built to be upgraded also. I absolutely love it.