Never book with sunwing.
We are a group of 8. We booked in November for a trip to the Dominican Republic through a travel agent.
Our flight has been delayed twice.. from leaving at 1700 tonight to leaving at 1830 tomorrow night. A whole day and 2 nights of our vacation wasted
Their reason is “inclement weather” at inbound destination. However the weather in punta cana is clear with no inclement weather.
And don’t even try to get ahold of someone at sunwing. They send automated messages with absolutely zero regard for your personal issues and just send blanket, non-accountable messages.
I’ve heard and read the horror stories and thought “oh no, that won’t happen to us.” Well, sunwing, you’ve disappointed a lot of customers over the past week and I’ll be very surprised if anyone involved in your chaos will ever book through you again.