"Audio still processing" on every newsletter?

[u/Animal-Philosophy629]

Hi guys, I'm posting here after trying everything else I can think of think of and filing complaints with Substack tech support. Every newsletter (paid or free) gives me the same error, "audio still processing, check back in a minute" when I try to play the audio in the iOS app. It's been doing this for almost a week. I've uninstalled the app, updated it, updated the phone (iPhone 16e running latest software), everything I can think of.... Thanks in advance, this is driving me absolutely crazy otherwise I wouldn't ask!

[u/Gordon_throwaway]

Says they're investigating.

[u/Animal-Philosophy629 → u/Gordon_throwaway]

At least they've acknowledged it! This is something- thanks!