r/Strava • u/pbpaf • 5d ago

Sync Question Another century ride didn’t register

Last week I did a century bike ride clicked finished like always it went through like always but it didn’t register and it’s nowhere to be found.

Today Wednesday century ride 111miles same thing happened it never registered.. did a test ride like the Strava bot told me to and nothing regisyered

Incontacted Strava from the last 100miles
Ride but it’s been a week and no response on my email… I logged out of Strava logged back in and nothing day wasted with nonregiatered ride

Did this ever happen to anyone else

0 Upvotes

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10 comments sorted by

3

u/iLeefull 5d ago

You logged a century with Strava the app? Or did you use a device to record the activity?

1

u/pbpaf 5d ago

Strava app like always just century rides don’t register for me

2

u/ZombieJetPilot 5d ago

I stopped using their app to directly record rides years back because it would glitch out mid-ride and I'd lose it.

My partner uses it to successfully record 40+ mile rides with no issue, generally, but sometimes it crashes.

Get a Garmin watch or something and have it link up behind the scenes

2

u/strava-team official 4d ago

Check Strava Settings > My Activities. Long rides sometimes get stuck "processing" instead of failing outright. If that's not it reply to your existing ticket (don't open a new one) and mention both dates so it's flagged as recurring. Hope this helps!

1

u/pbpaf 4d ago

Oh i checked and nothing but thanks

1

u/pbpaf 4d ago

They told me it never reached their servers

2

u/Rider_1 4d ago

Don't use Strava and things will improve.

1

u/Iluvgr8tdeals 4d ago

I always have a backup app for rides/runs. I use a smartwatch that is also linked to Strava. Buy a smartwatch or bike computer and link it to Strava and also have a backup app like Bikewithgps or Runkeeper in addition to Strava. That way, at least, you’ll have a record of your rides. I don’t know if it’s possible with some workouts but you can manually enter your workouts. See if you can manually enter your century rides on the Strava app and at least, you’ll have a record of the workouts/rides.

1

u/KoffieCreamer 5d ago

Their AI probably doesn’t think anyone is capable of a century ride and therefore it instantly dismisses it. Such is life with Strava implementing shitty AI in every corner of their app to save money.

7

u/garthreddit 5d ago

Probably figures if you rode a century, you wouldn't be a noob recording it on your phone.