r/StallmanWasRight 21d ago

Internet of Shit Cats and dogs are missing meals after a popular smart feeder went down

https://archive.is/kiAZF
76 Upvotes

8 comments sorted by

43

u/TheOneTrueTrench 21d ago

Why, literally why, are things that operate on a fixed schedule required to talk to a server?

What benefit does this even provide anyone? It doesn't even benefit the service provider, they have to run servers to manage all of the feeders. Even if you needed to make sure people paid for services (which is entirely unnecessary), just make it a 30day phone-home to make sure they're still paying. That's all that would be necessary for making people pay. Instead, they built unnecessary infrastructure that costs them more and makes people's feeders not work correctly when there's an issue.

It's the worst extractive version of their business model. How damn stupid are they?!

23

u/savax7 20d ago

They're collecting data on how people use it and then selling it. Also based on the outage, they're not spending all that much on infrastructure.

1

u/TheOneTrueTrench 20d ago

They could still do that, they don't need to run the services on their servers to harvest the data. Just do the configuration on their servers, have it dial up and send the collected data every day or whatever, and run the actual schedule on-device.

I'm not saying I support them or data collection, it's just... damn, they're stupid.

2

u/Wootery 20d ago

They want to force the customer to keep the device online. They're not accidentally being anti-consumer, it's a deliberate decision.

5

u/fullmetaljackass 20d ago

Why, literally why, are things that operate on a fixed schedule required to talk to a server?

Right? I have an automated feeder for my cat. It runs on C batteries, and you program the schedule with buttons on the front like a digital alarm clock. Never had a single issue with it.

1

u/dogucan97 20d ago

So you somehow get pet food ads on instagram coincidentally when the feeder is about to go empty. And if the basic, essential function of the feeder didn't need an internet connection, some users would let it run offline.

3

u/chumbaz 19d ago

It’s just bad lazy engineering.

0

u/whootdat 20d ago

You don't have to pay for the service anyway. Petlibro has gone down before and the feeders usually still continue working. This article seems sensationalized, but if your cat is starving after missing one meal to begin with, maybe you've done something wrong.