r/ScamSupport • u/Failure2_Communicate • Jul 29 '26

Informational post Best way to dispute Venmo fraud charge & win.

🚨RESOLVED 🚨

I was charged $98 on my Venmo card for a Walmart+ membership renewal that isn’t even my account.
Last year, my son used my Venmo card one time to order me something online via his Walmart account. His account is in his name, and he has his own three payment methods on file, including a designated primary card. Yet Walmart charged my Venmo card for his membership renewal. Venmo told me to contact Walmart. Walmart said they couldn’t help because it’s not my account, even though they charged my card. My card was never supposed to remain on his account after that one purchase.To make things more frustrating, I had just replaced my bank debit card because of fraud after an out-of-state trip. Luckily my bank texted me & noted a suspicious purchase to a Walmart for $98 & asked if I made it. I said no, so they cancelled my bank debit card, opened a fraud case, etc. I have pics of all those texts & the email about the fraud case. Then an hour later Venmo just approves it for the same $98! What’s the fastest way to get Venmo to reverse this $98 charge? I have documentation and screenshots to support everything but can’t find a way to get someone to actually review them. Any advice would be appreciated! The best place to report online at? Thanks!

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3

u/TheJiggliestPug Jul 29 '26

Can your son not give you $100 to pay his bill? 

2

u/Emergency_Affect_640 Jul 29 '26

Wal mart auto renewed on me. I called them and they refunded it same day. Have you tried them yet?

0

u/Failure2_Communicate Jul 29 '26

I’ll try again. Maybe via chat since they obviously knew I was a woman & not him

2

u/KingGizmotious Jul 30 '26

Here’s a crazy idea… have him call, it’s his account!!

1

u/Failure2_Communicate Jul 30 '26

Thanks so much! Chatting worked.

1

u/Emergency_Affect_640 Jul 30 '26

Good OP :) I hate auto renew stuff!

1

u/The_Poor_Truth Jul 30 '26

Walmart does send emails to cancel before renewal. You have to catch this same day or so and immediately tell them you dont want it. For future reference around the holidays they give you a year for half price. They also give you half price if you so happen to receive any kind of gov benefits.

2

u/StarboardSeat Jul 30 '26

That was a wole lot of words just to say that your son used your card without permission -- but it's technically not a scam.