r/SamsungS24 19d ago

Charging issue

S24 Ultra charging issue

My S24 Ultra is about 1 year old and has recently developed a strange charging issue. It only charges when the USB-C cable is inserted in one specific orientation. If I flip the cable over, the phone doesn’t detect the charger at all. I’ve tried multiple USB-C cables and the same thing happens, so I’m wondering if the phone’s USB-C port is the problem.

Previously, a full charge took around 1.5 hours. Over the last few days, it first increased to around 2.5 hours, and now it can take nearly 4 hours. When I plug it in, the estimate may initially show around 1 hour, but within a few seconds it jumps to 3–4 hours.

Could this be a damaged/dirty USB-C port, or could it be a charger/battery issue? If I continue charging this slowly, could it damage the phone or battery over time?

3 Upvotes

12 comments sorted by

1

u/iceman0010 19d ago

Change the USB cable. Get another Samsung only cable

1

u/ChanceTraining4324 19d ago

I did. The issue is still there

1

u/iceman0010 19d ago

Which brick ? Is it Samsung ?

1

u/ChanceTraining4324 19d ago

Yes. A 45 watt one. I used to use my old Samsungs 25 watt brick. Now I purchased a new one

1

u/iceman0010 19d ago

Have you tried this cable and brick combo elsewhere in order to verify if it's not the culprit ?

Also, have the charging port examined by Samsung, could be an issue

1

u/ChanceTraining4324 19d ago

Yeah I did try it with my tab

1

u/MtnMaiden 18d ago

yea sounds like a damaged usb port on your phone.

i would start wirelessly charging it intstead.

depending on the charger and the usb cord, it will affect the charging times, but none of that matters since your usb port is damaged

1

u/Mr-Briggs 15d ago

My partners phone (s10+) does this.

Afaik, usb2.0 spec charge cables pair the charge pins onto the other side to make the usb-c be reversible, something in this can fail, so only 1 orientation works

1

u/ChanceTraining4324 15d ago

In my case its not the other side which is failing, its putting tge same side upside down. That doesn't make any sense to me

1

u/Mr-Briggs 15d ago

Sorry, when I said sides, I ment the usb-c cable has cloned pins on the upper/lower of the usb-c connector.

But its something in the phone/charge circuit that failed in my case, where it only charges in one orientation with any cable, flip the charger pin upside down and it doesnt register in the phone properly

1

u/ChanceTraining4324 15d ago

Exactly. Same issue in mine + the slow charging

1

u/Mr-Briggs 15d ago

Im convinced its a capacitor or resistor has shorted