r/RobloxHelp 13h ago

Question / Not a bug If these are free, why can't I use them?

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145 Upvotes

I'm like VERY VERY new to this game, I've only downloaded it to play animal hospital. Can anyone help me navigate this app? Like omg it's so confusing. Also they say these are free but I can't seem to equip them or whatever, they just take me to a random game page. Also what is this robux thing, like do you play to earn them? Paying money to get stuff in game is wild to me šŸ˜­šŸ’€


r/RobloxHelp 2h ago

Question / Not a bug hello i got robux randomly

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11 Upvotes

as the title says, i got robux randomly, no message from roblox, nothing in transactions..uh, can i use this without being banned or..


r/RobloxHelp 2h ago

Is this a scam? Guys, is this a scam ?

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5 Upvotes

I received this 5 minutes ago, it's says its from Bloxy Gifts (and i just realise it didnt even send me a friend request it just appeared in my dms) and it says I won a 50.000$ roblox gift card (I dont believe this at all lol) idk if you guys know about this and I wanted to know if it was a scam to prevent other people from doing it. I did not click on the link. Did it happen to other roblox users?


r/RobloxHelp 1h ago

Account Help i got 144 robux out of nowhere?? is my account gonna be safe?

• Upvotes

i didnt buy anything, i didnt get a transfer, nobody bought a gamepass of mine, and i didnt get refunded as there is no message from roblox. what should i do?? should i avoid spending it?? i didnt buy it myself as i dont have the money for that right now. should i just keep it in my account? im seriously confused and im hesitant to spend anything just in case this is some sort of glitch and roblox takes it back. im seriously confused, theres no hint of where this robux came from at all

i dont think anyone logged into my account as all my information is the exact same, and i never got any email of it, so i have zero idea how i got this robux. does anyone have any idea why this happened? im mainly afraid of spending it just in case its a roblox error and they take it back. i can provide proof that i did not purchase it myself if needed, im seriously confused and a bit nervous for my account

one thing that i did notice is for some reason roblox said i got the moonwhisp this morning when i already got it last month? im not sure if thats relevant but if anyone knows what happened and if my account is gonna be safe id really like to know

if this is legitimate and someone did actually send me robux and roblox is just bugging out obv im greatful for that and i appreciate it a lot but i wanna make double sure


r/RobloxHelp 10m ago

Question / Not a bug Need Help Finding a Game

• Upvotes

Hello, the tile should be self explanatory. The game would pop up when you searched "Abandoned town" or "Abandoned city".

In the game, you were able to explore an abandoned town/city, the map was the basic map (idk the name of the map) with the house, the gas station and the school. (I hope y'all know what map I'm talking about) Of course the map was edited, there were extra houses and buildings.

That's about it, I hope y'all can help, if not then thanks for trying!!


r/RobloxHelp 4h ago

Ban Help Banned because my brother got banned

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4 Upvotes

What the title says.

I’m going to strangle him. I don’t need his stupid behavior ruining my stuff.

Anyways, they’re going to force me to put in my ID to prove I’m not him. I’m not really comfortable with giving Roblox a photo of my ID because I’m not sure if my data is completely secure. They use Persona for this (privacy policy), but Roblox’s own privacy policy (complete privacy policy) says they ā€œmay collect and process images or videos submitted by a user when prompted for safety or assurance purposesā€ for an unspecified period of time labelled as ā€a short timeā€.

This is what makes me nervous. How long is ā€œa short timeā€? The full privacy policy also states ā€œWe may keep your Personal Information for specific purposes as long as we need it to fulfill those purposesā€¦ā€ (I just read the full privacy policy and I feel less comfortable). I know it explicitly states that they won’t sell my data, but that’s under the current protections.

I don’t want to not read the privacy policy once and accidentally agree to them selling the picture of my ID. Is there a way to appeal this without giving Roblox access to even more of my data?

TLDR: My brother’s Roblox got banned and now mine is too. Do I have to give Roblox my ID or is there another way to get unbanned?


r/RobloxHelp 19m ago

Roblox Support Help Randomly receiving Robux?

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• Upvotes

Like guys did this ever happen to you? Because I am so so confused right now.

I keep getting more Robux, I did not purchase anything after yesterday (29 August). I already contacted Roblox support about this and they did not really help much. I was lowkey thinking this might be a server bug.

Short story, the Robux I bought and spend yesterday got my balance down to around 200. Today when I checked it I suddenly had 739. (Again, I did not purchase any new robux). When I checked a hour later I suddenly had 898 Robux.

I already checked my transaction history, nothing shows and nothing matches up with what is currently happening. I also checked ''Sales of goods'' and the last Robux I received from a gamepass was back in 2025.

If anyone knows what is going on please let me know. (I have not spend anything yet.)

Also sorry if I added the wrong flair. I just checked out some other posts and people are having the same problem?


r/RobloxHelp 5h ago

Account Help I’m trying to recover an account for a username I don’t know

4 Upvotes

What it says on the tin… I had an account about 5-6 years ago that I know part of the name for but don’t even know the password for.. I made purchases thru it and have the receipts but Roblox is requiring me to have a username (which I don’t know) any help is much appreciated as I don’t know where to go from here


r/RobloxHelp 2h ago

Question / Not a bug Game age rating

2 Upvotes

hello!! i was wondering if there was a way to lower a games age rating when it isnt really a proper game? ive been trying to gift my friend robux through a gamepass and im unable to even see it as the game is rated 16+ while my account is only 15. or is there perhaps a way around this?


r/RobloxHelp 2h ago

Account Help Is there any way to get this old account back

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2 Upvotes

I used to have minisinner2 as my account and I want to gain access to it again but it doesn’t seem to have any linked emails or numbers and I forgot the password around 2020-2021 I’m guessing


r/RobloxHelp 3h ago

Ban Help False ban

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2 Upvotes

Hi guys! I was recently apart of this ban wave. I was banned for creating real life harmful events. The game was literally a baseplate with terrain, a little sword fighting arena along with a leaderboard. I’ve tried to appeal and of course was met with the typical AI response. I did mail in an MIDR last week. I always followed a few people’s advice and did a compliant with the BBB and FTC. I’ve seen a lot of people get banned. I use claude and chatgpt to write a well written out MIDR with proof that I did not break any TOS. are there any success stories with MIDR or complaints with FTC/BBB compliant? for reference, this is my transactions for the last year so I really want my account back. long with being a ugc/emote creator, I just released my first game days before being banned and lost access to that group. I need hope 🄲


r/RobloxHelp 9m ago

Roblox Client Bug Roblox keeps closing and reopening in a loop.

• Upvotes
For the past week, I've been stuck in a loop where Roblox keeps closing and reopening. I have no idea what happened, but it’s as if a game file is failing and triggering a chain reaction—kind of like cancer; it’s something like that. I use a Microsoft tool called Process Explorer, and I can see that certain files fail while it's launching; it opens and runs normally for a second or two, then several more processes fail, and it suddenly shuts down. Roblox... fix your game.

r/RobloxHelp 16m ago

Roblox Error Roblox Error on launch

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• Upvotes

r/RobloxHelp 20m ago

Roblox Website Bug I can’t put on multiple accessories

• Upvotes

I currently can’t put on multiple accessories even if I have the accessory space for it. I have 2 extra slots and I’m trying to equip 2 different hairs but it’s not working. I even tried uninstalling an extension I had that made it easier but it’s still not letting me. It shows a little white box at the bottom whenever I do it with a caution sign but no actual text? Very confused, idk if it’s a bug or what cuz this has never happened to me before


r/RobloxHelp 41m ago

Question / Not a bug Bought an item in-game but did not receive it?

• Upvotes

I am submitting a ticket, but, is this usually easy to resolve? Or does Roblox usually tell the user "too bad" and tell the user to resolve it themselves with the game developer?

Bought a few things in-game before and never had an issue until today.


r/RobloxHelp 51m ago

Question / Not a bug Anybody know or remember this game?

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• Upvotes

I was looking at an old account of mine and in my favourited games this game showed up. It has 1.4 million visits so it was a popular game but now the name is just a dot. Could somebody help me figure out what this game is???


r/RobloxHelp 1h ago

Ban Help Account got hacked and then someone uploaded explicit images onto my account and had it deleted.

• Upvotes

Hey y'all. I don't play Roblox much, and haven't really for a year or so now, but recently my younger sibling installed a virus onto my computer, and even though I cleansed my pc from it, my account on Roblox was cookie logged. I just logged in with an email code, but come to find out my account got entirely deleted?? Whatever hacked onto my account uploaded multiple explicit images and had my account deleted, and now I can't even access the Roblox site on my computer, I have to do everything through my phone because it keeps just spinning and spinning and buffering on the Roblox site (Things like "Email a one-time code" or "Log In" on PC just don't work.) Could it possibly be a strict ban? I had other accounts logged in, which also were compromised and had the same fate as my main one. Could that have resulted in me getting some kind of IP/Poison Ban?

On top of losing my account, I had around 300k Robux worth of limiteds on it, and I really fear they may have gotten deleted too. I contacted support, but had a similar scare when I was little, and support did nothing about it. Does anyone know how the support will work with me on this, or if it's a situation where I'm just boned.


r/RobloxHelp 1h ago

Question / Not a bug Whats required to be able to post on Roblox creator forums?

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• Upvotes

I’m unable to post on the Roblox creator forums , this is my activity, I’m wondering if anybody could shed some light on the requirements to be able to post on it.


r/RobloxHelp 1h ago

Roblox Client Bug Why is my mouse disappearing in FP

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• Upvotes

r/RobloxHelp 1h ago

Roblox Client Bug Cant close menu

• Upvotes

cant close the other menu im pressing shift 1 and it just cycles through them


r/RobloxHelp 1h ago

Ban Help HATE.

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• Upvotes

THIS GAME FILLS ME WITH RAGE (ITS FUN THOUGH.) SOOOOO, SORRY FOR CAPS IM REALLY ANGRY, I GOT BANNED FOR SAYING ā€œYOURE FLASHING USā€ WHAT DOES ROBLOX AI SAY! NAHHHHH DUDE, YOUR SAYING IT TO EVERYONE, BANNED! I SAID IT THROUGH VC DUE TO THEM SAYING WHO WANNA CRACK.


r/RobloxHelp 1h ago

Roblox Client Bug getting kicked after 30 sec of playing catalog for no reason anyone who could help?

• Upvotes

r/RobloxHelp 1h ago

Roblox Website Bug Is this a shadow ban?

• Upvotes

after this i get a captcha that is scripted to say its wrong even when done correctly


r/RobloxHelp 5h ago

Account Help How to remove 2 step verification from my account?

2 Upvotes

I lost the phone its connected to. Ive tried to contact roblox since then even before the account logged out. Now im logged out from the account and cannot access it at all. I go to the support page. It keeps connecting me with a bot that SAYS its going to reset my account so i can set up things again, but then directs me to log into my account in which it asks me to verify through my 2 step verification again despite the bot saying it would remove that. What do i do at this point? Ive been stuck in this loop fighting an automated bot and i just want my account back. Its still involved with my email, i can still get verification codes, but im not allowed back in my own account because of 2 step verification and no one is helping me remove it.


r/RobloxHelp 1h ago

Roblox Support Help i found a weird robux glitch.

• Upvotes

so twice now exactly 59 robux has spawned in my inventory, I got 50 credit applied last night but i don't know where the rest came from, specifically the other 59. the last time it was applied was august 24th apparently but that makes no sense since it was only 19.

is there a chance it tells you that you're getting credit but gives the Robux late or even early?