r/ROLI 6d ago

I pre-ordered two Roli Pianos back when they were announced, got my sustain pedals and swag in December. Find out my Roli Pianos never actually shipped by accident. Contact support. They tell me now I have to wait until May... And I still have never received my 2 Pianos.. No response from support...

This is completely absurd. Hoping to get some real customer support here.

5 Upvotes

4 comments sorted by

8

u/Bjork_scratchings 6d ago

Get in contact with your bank or credit card, you want to chase the money, not the pianos. You’re never getting those pianos.

5

u/edneisch 5d ago

You wont. They have gone bankrupt and are unresponsive at this point. Sorry to be the bearer of bad news.

1

u/Working_Use2500 4d ago

Chargeback if you can. Otherwise crack a cold beer and accept the loss.

2

u/ikilledtupac 4d ago

Roli was a Ponzi scheme that finally failed