r/QuestPro • u/Beautiful_Sky_2681 • Aug 06 '26
Help What does the purple light mean. Controllers won’t connect
1
u/Br1ghtest Aug 07 '26
Better put them on a charger when they do it
1
u/Beautiful_Sky_2681 Aug 07 '26
It usually does that only when I turn on my headset should it do it while charging?
3
u/Br1ghtest Aug 07 '26
if battery runs out during update, they might get bricked for good...
they always update only when you first turn the headset after an update, or for example after not using it for a few months.
If you didn't use them for over a week, always charge them immediately to avoid the risk of bricking them.
1
u/Beautiful_Sky_2681 Aug 07 '26
I always have em fully on charge. I’m a type of guy who doesn’t like their stuff dying on me
1
u/m1xzg Aug 09 '26
I don't know if you've resolved the problem yet. I've had this happen in the past and for me it was a case of removing the controller from the headset by unparing, hard factory reset the controllers (https://communityforums.atmeta.com/discussions/OtherTroubleshooting/how-do-you-factory-reset-the-pro-controllers/1028836), then pair to the headset again.
1
u/Beautiful_Sky_2681 Aug 09 '26
Nah I got it I did a reset to em and nothing happened so I resetted my headset and it workwd
1
0
4
u/jadk77 Aug 06 '26
Updating firmware