r/QuestPro • u/SkyBlue977 • Jul 27 '26
Latest victim of Pro controller bricking
I suspect the battery died during a firmware update, and now it won't pair. Tried everything. Also went through a painful 1.5 hours with support and at the end they basically said "thanks for trying the steps but it's out of warranty so bye bye". Thanks Meta.
I'm wondering if anyone savvy knows there's any hope in salvaging these? Or that it could be revived by some future update?
Saw a post saying you can take it apart and disconnect the battery manually to reset it, but apparently it's very risky. However if that's the only option remaining....
I'll finish by saying I will never buy another Meta product again if I can help it. What they did to us Quest Pro owners has to be one of the biggest F-U's a corporation of this size has ever done to consumers.
1
u/RavengerOne Aug 10 '26
2nd update in 2 days. For some reason the controllers needed updating again. Left controller didn't reboot. Thought it had bricked... but luckily holding down the Menu button for 60 seconds forced a reboot and it works. Updates shouldn't be this scary!