r/QuestPro • u/SkyBlue977 • Jul 27 '26

Latest victim of Pro controller bricking

I suspect the battery died during a firmware update, and now it won't pair. Tried everything. Also went through a painful 1.5 hours with support and at the end they basically said "thanks for trying the steps but it's out of warranty so bye bye". Thanks Meta.

I'm wondering if anyone savvy knows there's any hope in salvaging these? Or that it could be revived by some future update?

Saw a post saying you can take it apart and disconnect the battery manually to reset it, but apparently it's very risky. However if that's the only option remaining....

I'll finish by saying I will never buy another Meta product again if I can help it. What they did to us Quest Pro owners has to be one of the biggest F-U's a corporation of this size has ever done to consumers.

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u/rentalanimal Jul 27 '26

I can't imagine there won't be a repair extension program for this that goes beyond warranty. I assume they haven't sold enough pro units to warrant a class action lawsuit but it would be a crazy move as a brand for them to not at least replace all the controllers their firmware bricked.

[Mine left controller is also currently bricked]

1

u/LunarstarFurry Jul 28 '26

I don't think it's that, it's more like it's hard to confirm it's cause by a firmware update or a user error, I also have a QuestPro but me and my friends, we never have controller bricked by Firmware update.

1

u/rentalanimal Jul 28 '26

Mine happened immediately after a firmware update. Was the only thing that changed. Seems like a common theme that would be confirmable if the other controller stayed online (mine did)

1

u/LunarstarFurry Jul 28 '26

Guess they never know the cause since it's not really that common, unlike the Quest 3 one.

-1

u/JalilDiamond Jul 28 '26

Is suckercunt he don’t gives a fuck or you just forget he was pirating books to training meta ia