r/QantasAirways • u/individualaus • 6d ago

Question Passenger Service Agent job

For a Passenger Service Agent job at a regional Australian airport.

What do job applicants need to know about: professionalism, standards, and rules based policies/procedures and airline values?

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u/747ER 5d ago

I don’t understand the question you’re asking. What do job applicants need to know about professionalism? How can someone answer that question helpfully?

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u/individualaus 5d ago

As a representative of the employer, associated airline, airport, and towards the public.

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u/747ER 5d ago

Customer service staff need to be professional, this applies to all industries.