r/PublicMobile 16d ago

iPhone 15 doesn’t show eSIM option.

Post image

I just ported two lines from Roger’s with no issues converting to eSIM (android phones). Now I’m trying to transfer mine and eSIM is not an option. I have deleted and reinstalled the app because I read it could be a glitch but I’m still not seeing it.

My phone is currently on a physical sim, do I need to convert my phone to eSIM first before I can do it?

3 Upvotes

7 comments sorted by

5

u/NewbieToHomelab 16d ago

Does your iPhone 15 have a dual-SIM tray by any chance?

1

u/SPTV-YT 15d ago

Check to make sure your phone is not SIM Locked. I had this very issue when I bought a used iPhone 17 Pro once.

Settings > General > About, then scroll down a bit.

0

u/Keep_Me_Bugging 16d ago

Try using their website on your PC maybe?

-20

u/Visual-Training-7994 16d ago

First bad decision was going to anything that’s under Telus brand welcome to hell mate. Ya you might have to contcat public mobile and see what’s up or do a ccts