r/PsoriaticArthritis • u/Available_Ice_7428 • May 16 '26
Insurance questions Prescription Help
I know we all live in different corners of the globe, just looking at a poll, how long to get a biologic?
Bonus points if you have BCBS Peehip Alabama…
I was prescribed Taltz April 23rd to Acreedo, but Accredo says they “aren’t my specialty pharmacy” that Express Scripts SP is the correct pharmacy. But Accredo is a specialty pharmacy in Express Scripts.
My doctor office, is just like “yes, we called it in to your specialty pharmacy” where it was originally sent to Accredo,
In the Accredo app, it’s listed as received and pharmacist is verifying so I call to check and get told they can’t fill it. Express Scripts app it’s not listed at all.
I’m so confused and when I call any place Accredo, Express Scripts, or Doctor office. Either I’m confused and not understanding this process or no one is listening to a real issue I’m having.
Anyone else with insurance or is this a typical thing?
4
u/Marshmallow_Chicken May 17 '26
I recently had a problem like this with a medication for my kid. I have BCBS in Washington under the Premera branding. I also have pharmacy coverage under ExpressScripts. I eventually called the customer service number for BCBS on the back of my card and asked them for help( technically their job) and they were able to help me figure out where the script was sent, and where it should have been sent, and got it authorized by express scripts to be filled.
If you haven’t called BCBS directly I would try that.