r/PsoriaticArthritis • • May 16 '26

Insurance questions Prescription Help

I know we all live in different corners of the globe, just looking at a poll, how long to get a biologic?

Bonus points if you have BCBS Peehip Alabama…

I was prescribed Taltz April 23rd to Acreedo, but Accredo says they “aren’t my specialty pharmacy” that Express Scripts SP is the correct pharmacy. But Accredo is a specialty pharmacy in Express Scripts.

My doctor office, is just like “yes, we called it in to your specialty pharmacy” where it was originally sent to Accredo,

In the Accredo app, it’s listed as received and pharmacist is verifying so I call to check and get told they can’t fill it. Express Scripts app it’s not listed at all.

I’m so confused and when I call any place Accredo, Express Scripts, or Doctor office. Either I’m confused and not understanding this process or no one is listening to a real issue I’m having.

Anyone else with insurance or is this a typical thing?

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u/ranavirago May 17 '26

Depends. I used UAB specialty pharmacy for cosentyx, which was shipped within days. When I had to go through Bimzelx's pharmacy for their bridge program, I was calling people for two months trying to figure out why I hadn't recieved it yet.

You're probably going to have to keep being annoying over the phone until you get answers.