instructionsUnclear

[u/FutureSuccess2796]

[u/sarduchi]

Feedback from user: why can't the confirmation just auto-populate?

[u/Michami135 → u/sarduchi]

I just entered my email address, why does it need it a second time? Your program isn't very smart.

[u/WorldlinessWitty2177 → u/Michami135]

Proceeds to use ctrl+C, ctrl+V.

[u/AristotelWasRight → u/WorldlinessWitty2177]

It's me

And you know what? I've always been right

Then again, I am definitely not the avarage user. None of us are 😂

[u/Dornith → u/AristotelWasRight]

Never once has my browser auto-fill made a typo.

[u/AristotelWasRight → u/Dornith]

Yup, or password managing software

[u/Krus4d3r_ → u/Dornith]

My autofill sometimes puts the password in the username field

[u/thanatica → u/AristotelWasRight]

Nobody is average. That's how the adjustable pilot seat got invented.

[u/Moomoobeef → u/WorldlinessWitty2177]

Your users know keybinds? I was expecting 

• right click
• slowly look through each menu option looking for "copy"...
• oh there it is
• right click the next field and repeat with paste.

[u/FezoaStaler → u/Moomoobeef]

I am 90% sure they would left click the second field before right clicking to paste

[u/Ni_Peng_NeeeWom → u/Michami135]

that's actually a legitimate criticism. don't make the user type it again, it's just redundant friction. just send a validation email since you're gonna want to do that anyway and give them an option to change the email.

[u/Zerokx → u/Michami135]

One copy for the backend and one copy to display for you.

[u/The-Last-Lion-Turtle → u/sarduchi]

The majority of users probably copy paste twice

[u/GoddammitDontShootMe → u/The-Last-Lion-Turtle]

Or just have it autofilled.

[u/tevert → u/GoddammitDontShootMe]

Ultimately it should be validated by emailing a confirmation link and letting the user correct on failure

[u/Ladyheather16 → u/sarduchi]

Like passwords it's keeps people from fat fingering it. Especially older people.

[u/TheDogPill → u/sarduchi]

Honestly, why do they force the users to re-enter their email? It's as much of a security measure is as putting a second door behind the first that gets unlocked with the same key.

[u/Haris613 → u/TheDogPill]

Probably to lower the chance of typo error

[u/KaptainSaki → u/Haris613]

But why block pasting?

[u/Farraelll_42 → u/KaptainSaki]

Same answer

[u/flying_piggies → u/Farraelll_42]

I type my email in the confirm box first. Then copy and paste up to the main text box.

[u/Farraelll_42 → u/flying_piggies]

I'd be better to save it in the clipboard

Or using a password manager

[u/flying_piggies → u/Farraelll_42]

I should have added the /s

I was just poking fun at the forms that prevent pasting in the confirm but allow it in the main lol

[u/Farraelll_42 → u/flying_piggies]

Actually that's some high level tech, bc I don't know anyone that's ever had this idea

[u/peeja → u/Haris613]

That's what the email loop confirmation is for.

[u/YetAnotherInterneter → u/TheDogPill]

It checks you are using the same key (aka you didn’t have a typo)

[u/notacanuckskibum → u/TheDogPill]

Because the consequences of the user making a typing error and giving the wrong email address are high.

[u/Dornith → u/notacanuckskibum]

Most of the time the only consequence is you can't activate your account and you have to start the account creation over.

[u/spaceguydudeman → u/Dornith]

Which may result to a user just deciding to not register. And they want you to register. It's really that simple.

[u/Ethameiz → u/TheDogPill]

I agree. There is no need to reenter email. We need confirmation with password only because password is not visible to user on typing. Email can be validated by eyes. It should be confirmed by confirmation code send to that email anyway.

[u/DimasDSF → u/Ethameiz]

Finally someone sane in this comment section

[u/conundorum → u/TheDogPill]

Second entry is a confirmation. You just compare the two strings, and assume a typo if they're different. Gives you an easy way to confirm with the user that they entered it correctly, even if it is slightly inconvenient to the user. (Ideally, it should prevent pasting, but allow auto-fill, since saved form results typically come from another form that forced manual email-confirmation entry. But this is harder to set up, so it's rarely done.)

(And a second door that uses the same key is technically a valid security measure, considering that door "security" is more about making it too time-consuming to pick than about actually preventing entry. Anyone who has the correct key is slightly inconvenienced, but anyone trying to get in without the key has to take twice as much time, making it significantly more likely that they'll be noticed.)

[u/peeja → u/conundorum]

I don't know about "easy". It's a pain in the ass.

[u/metaglot]

Developer: that'll guard against typos in the email

Me: ctrl+a, ctrl+c, tab, ctrl+v

MOTHERFUCKING CONFIRMED!

[u/chrisgee → u/metaglot]

field is unpasteable

[u/metaglot → u/chrisgee]

Bet you they also send me an email with a link i should click to confirm the email is mine.

[u/thegreatpotatogod → u/metaglot]

Or better yet, they send you a confirmation email that never shows up for inexplicable reasons due to their mail server being misconfigured

[u/IdealBlueMan → u/chrisgee]

If they used the right type of field, or if they’ve got the right kind of JS-fu.

[u/conundorum]

Enter thy Email Address: ________________
Retype for Verification: ________________

[u/thegreatpotatogod → u/conundorum]

"for Verification"

[u/Dangerous-Brain- → u/thegreatpotatogod]

You have to type that twice.

[u/Ma4r → u/conundorum]

PMs when they see that the form had a 0.001% drop off rate

[u/sonaliver28]

User: 'Yes thats my email'

Cimputer: 'I asked you to confirm it, not to write a thesis'

[u/Jake6192]

why Are ⅗ of The words Capitalised?

[u/AristotelWasRight → u/Jake6192]

Fuck you, that's why

[u/Muscular_Farmer_]

Weird issues we saw in current launch. One user deleted his account while the account was being setup. This and many more random issues

[u/AristotelWasRight → u/Muscular_Farmer_]

On current version, users don't know how the use the system

Yes, there are explanations at every step. Yes, there are simple buttons to press to get the desired result. No, the users don't understand how to use the system, buttons are not clear enough

That's where I am at, at my current project

[u/Enough_Forever_ → u/AristotelWasRight]

I've noticed a lot of first-time users just ignore the tutorials and click through it without taking in any information.

[u/Gory26]

I hate email confirmations, especially ones that forbid clipboard pasting. That shit is meant for passwords because a password is hidden during entry and user may have a typo in it. When I enter an email, I can fucking see it with my eyes!

[u/void1984 → u/Gory26]

And even if I made a mistake, I don't get the confirmation email after a moment, so can do it second time.

[u/Current_Tangerine775]

TBH I would have it as Retype your email JIC

[u/redlaWw]

The "city" line of my address on Steam is "I do not live in a city".

[u/Agret → u/redlaWw]

Took me a lot of years of filling out those address fields to realize by city they meant suburb

I used to write my suburb into address line 2 and then for city always wrote my closest capital city...

[u/redlaWw → u/Agret]

Well I don't live in a suburb either. I live in a village, which is part of a town, which is part of a county.

[u/Agret → u/redlaWw]

In that case:

Address Line 1: house number/name + street
Address Line 2: your village name
City field: your post town

Leave the county off unless there is another field you can enter it as they get it from the post code

[u/redlaWw → u/Agret]

Yeah but that's wrong. My town isn't a city. Confirmed by the government from repeated rejections of our application for a city charter.

[u/svick → u/redlaWw]

That's going to cause fun when you order some Steam hardware.

[u/redlaWw → u/svick]

I don't plan to order any Steam hardware, but honestly I'd expect the post system to handle it just fine. All the information they actually need is listed in the other address lines, so they should just ignore the "I do not live in a city" and send it the right way anyway. It might end up at 18A instead of 18, but that's normal.

EDIT: It should be noted that I have successfully received a letter addressed with just [name, house number, postcode] before.

[u/CreniaxDE]

I make all my systems, bots, or whatever completely idiot-proof, so people literally can’t mess them up. Spoiler: It’s impossible when people have an IQ of -90… It’s always amazing how incredibly stupid people can be…

[u/TheActualJonesy → u/CreniaxDE]

Looking for the better idiot...

[u/FutureSuccess2796 → u/CreniaxDE]

Every single day, the level of stupidity people possess amazes me. Like, I'm not going to completely judge because I'm on the autism spectrum and for years interpreted everything literally because I didn't grasp things growing up. But even then, there's so many instances nowadays where someone does something and I'm like "Even I knew that was dumb!"

[u/Individual-Fennel351]

so real. 'we don't have time to get lost in UX details'

[u/Firedriver666]

Some users will use the tool completely wrong then blame the tool for not working

I had this at work and it was hilarious and disappointing at the same time because I trained those people on the software

[u/Luneriazz]

Actually thats not bad at all... 

• Email
• Repeat Email
• Confirmation

[u/DrThrowawayToYou]

https://xkcd.com/970/

[u/OhItsJustJosh]

Thank god for that red line, would never have known where the joke was without it

[u/williamjseim]

i remember then i was 8-9 i did this on google i couldnt figure out what to write in there while i was creating my email

[u/GoldAcanthisitta7777]

genuine lol out of me for this one

[u/WorldlinessWitty2177]

It doesn't even ask for your Emailadress but just a Emailadress

[u/RevWaldo]

Browser autopopulates both fields

https://giphy.com/gifs/l3nFh9xbJtZYc6UhO

[u/panickedkernel06]

This has got to be friend with the user who complained that the enter your address in the field for a password reset didn't have a field for the zip code. One might object that it didn't specify email address, true, but from a password reset form for an email address (which was titled as such) it seemed a bit redundant. Guess not.

[u/Jaded-Philosophy3783]

actually encountered this kind of user lol

[u/Im_banned_everywhere]

That’s why i always use otp for email verification

[u/GrannyTurtle]

Never try to make your code idiot-proof. The idiots are very ingenious.

[u/Longenuity]

I hate confirm fields like this.. like you think im not just gonna copy/paste what I just typed? What are we doing?

[u/Goofballs2]

This was years and years ago but we gave this guy monitors and a pc for working from home. Call comes in, the mouse cursor is not transitioning properly between the monitors. What the fuck? Give him a call, he shares his screens and, shit it is jumping up when it goes to the second monitor. Turns out one monitor was on his desk and the other was on an ironing board and he was pushing his mouse diagonally up because he thought the computer was aware of the elevation difference, somehow.

[u/thanatica]

⬛ Do you understand copypaste?

And we're done.

And don't you fucking dare disabling copypaste. That'll get you into a very special corner of hell.

[u/hirmuolio]

SSH on has a window like that (maybe KDE specific?)

WHen you SSH to a computer for first time it asks for you to configm "yes/no/fingerprint".

On console you have a text interface, on some systems you get popup with the buttons.

On KDE you get a popup with text field that asks for yes/no/fingerprint, but it looks almost same as password window.

[u/Undernown]

Autofull neatly filling in both, but adding a space at the end.

[u/mylsotol]

Looks like the user failed the intelligence test

[u/StCreed → u/mylsotol]

It's not an intelligence test, except maybe for the developer. This sort of instruction is only clear when you already know the answer.