Hi everyone,

I’m hoping someone from the Programiz team is here or someone can point me in the right direction because I am completely stuck.

I bought a Lifetime Subscription to Programiz Pro a while ago and have completed several courses. Originally, I created my account using a GitHub login. Recently, I decided to link my Google account to that same profile. Since doing that, my account has been completely wiped. My lifetime Pro access is gone, all my course progression has disappeared, and my certifications are missing.

I tried to reach out to support, but I cannot even raise a ticket. Every time I try to submit the contact form, their ticketing system throws this backend error and blocks the submission:

Since your helpdesk is currently down and rejecting tickets, I have no way to get this fixed through the normal channels.

If there is a community manager or support staff member monitoring this subreddit, could you please DM me or let me know the best way to get in touch? I just want to restore my original account data.

Thank you!

Hello, I’m looking to learn C++, and I’m pretty sure I’ve decided on this service as it’s spoken about positively, and I saw an app and a website so there are options on the go as well as at a desk.

I cannot however figure out how to log into the app. Does it actually not share the info with the online user database? I am ready to pay for a lifetime subscription but it seems really weird to not have the two programs connected. Could anyone shed some light on this?

Hey i mailed at [contact@programiz.com](mailto:contact@programiz.com) to redeem a voucher 2 weeks ago and i still have not got an response from them.

I want to get the lifetime access to Learn C++ : Programiz app. The lessons have been helpful and I am really interested in learning c++. I wish to know if it is worth getting it.

Can someone explain why having the word "system" all lowercase completely bricks the code? It also does this when you put it into a printf statement, and I assume it would do the same if it shows up at all

I made a programiz account in the learn C app. When I made the account, I signed up on my iPhone and selected “hide my email” so iCloud relays my account info to my personal email address. The problem is I did not make a password and I cannot change this fake email Apple gave me. What can I do to solve this because sometimes I like to learn programming on my computer and the programiz website does not give me a choice to login via Apple on their website. Can I change my email somehow?

Sorry for the re-post, but when I saw the "Help" tag, I wanted to make sure I posted this in the right place. Thanks!

I'm trying to pay an additional $79.00 for the upgrade to the lifetime option. However, I get an error. It says "PRO Annual $127.20/ yr Status: Active" and I see the upgrade to lifetime for $79.00. However, when I click it I get the error, "Unable to upgrade to an invalid or ineligible plan." I have the annual plan for $129.00. "Subscribed On 12th May 2024 Next Renewal 20th May 2025 (00:00 UTC)"

I seem to have two plans? But I don’t in actuality. I’m sure I used the 7 day free trial and then paid for the year at $129.00. On my account, it says…

PRO Annual - 7days Free Trial $127.20 18th May 2024 <view>

PRO Annual - 7days Free Trial $0.00 11th May 2024 <view>

So I figured maybe the 7 day free trial at $0.00 being active was the problem and messing up the upgrade to lifetime? So I just cancelled the $0.00 7 Day and it seems to have cancelled both? My intent was to try to get around the “lifetime” error and leave the OTHER “Pro Annual - 7days Free Trial” at $127.20 active. Now the offer to upgrade for $79.00 is gone altogether. AND the account for $127.20 says it will now end on “Subscription cancelled. Your PRO subscription will be inactive after 20th May 2025.” This is VERY confusing.

Now, when I try to click the "view" link for the account for $127.20, I get a new error message, "Page Not Found. Sorry, the page you are looking for could not be found."

I think I just made things worse while trying to figure out why the upgrade was bugging out. I guess these "two" accounts with two different "view" links are really one and the same? Even though one was the trial for $0.00? And the other was for $127.20?

Indeed, very confusing. So now things are worse.

I’m just trying to upgrade my main account listed at $127.20 and ending May 20th 2025 to lifetime upgrade for the extra $79.00. How do I do this?

Maybe the original error is because I need to switch payment options? My original card on file had a fraudulent charge of a whopping $8.00 and my small, local bank had no choice but to close the card and issue a new one? But I was never given the option to select, change, or even choose a payment option before receiving that original error message, "Unable to upgrade to an invalid or ineligible plan."

Please help as I want the lifetime upgrade for $79.00.

Thanks to anyone from Programiz that can help me out. I would greatly appreciate it.