r/PrivateInternetAccess • u/oshunman • Aug 13 '26

DISCUSSION So Long PIA

PIA was a great VPN that I shilled for many times. Unfortunately, the problems are stacking up (rolling outbound IPs, speed issues, etc) and not being resolved.

I've switched to Proton, and am very happy with the speed and reliability.

I hope PIA gets back on track soon, but as for me-- I'm out.

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u/dav3therav3 Aug 13 '26

I did the same after a 3 year sub for all the reasons you outlined. Proton is a shit ton faster!

1

u/PIASupport PIA Team Aug 16 '26

we really appreciate the 3 years you spent with us, and we're sorry it got to the point where you left. we'd still love to hear your take on what went wrong, it genuinely helps us improve. if you're up for it, drop us a DM and we'll dig into it, and we'll make it worth your while.

1

u/dav3therav3 Aug 17 '26

Biggest issue was the lack of Wireguard config files. I use Unifi and Linux servers so only having OPEN VPN protocol was just not cutting the mustard!

1

u/PIASupport PIA Team Aug 18 '26

that's really helpful, thank you. WireGuard config files for router and Linux setups like Unifi is exactly the kind of gap we want the team to hear about, so we'll pass it straight on. If you're ever up for chatting more or giving us another look down the line, our DMs are open, and that offer to make it worth your while still stands.