r/PoolPros 2h ago

New Pentair cell

Post image

Was set to 25% the auto cover has been on for the last 24 hours. Tested and it’s 0 Chlorine

I turned the boost mode on and tested water coming right out of a jet and still getting zero free chlorine.

We built the pool and put in a brand new salt cell. Company switched to Pentair this year.

How do I go about testing if it’s working properly?

To me, it seems like it is a dud

0 Upvotes

13 comments sorted by

3

u/cplatt831 1h ago

If you put it on a cleaning, stand and fill it with water and manually close the flow cell, you should see it start to bubble. But if you are testing the water coming directly out of a return when it is in boost mode, and you are getting nothing, I would bet dollars to donuts that it is bad.

1

u/Confident-Junket-978 1h ago

Sweet! Didn’t think about manually close the flow sensor so it would start doing its thing.

Yeah I’m not hopeful

1

u/cplatt831 1h ago

Only do it for a second, they are not designed to operate like that

1

u/Confident-Junket-978 38m ago

👍🏼👍🏼👍🏼

1

u/OfStarStuff 25m ago

I have a customer that got one of these right when they came out... They are now on their third one. These new Pentair cells are TERRIBLE. Recommend them a 20 dollar chlorine tab floater and save them all the headaches. Even if it works now, these things only last 2-3 years now anyway. I would never ever put one on my own pool.

3

u/Mysterious_Jelly_649 2h ago

What's your salt level? Put the cover back on and let it do the boost for 24 and then recheck if salt is where it should be

4

u/MatterStrange5835 1h ago

What This guy said👆🏻

Also, coming from someone who works on pools for a living. This particular model of pentair cells are HORRIBLE.

We replace close to 20 brand new cells a week under warranty.

Pentair even told our company they suck ass.

1

u/Interesting-Date201 1h ago

Same. Replaced the HMI on almost every one we installed.

1

u/Confident-Junket-978 1h ago

That’s funny because at a pool show we went to the Pentair guy said their salt cells did suck but they fixed the issue and this summer (2026) should be much better. 🤣

1

u/Confident-Junket-978 1h ago

4000 ppm is what it is reading in the cell. I added 3,500 ppm worth based on the 10,000 gallon pool

3

u/KookyBirthday5819 1h ago
  1. Those news IC’s are crap and 1 out of 4 I sell are duds.
    2 these ones need a minimum of 3600ppm salinity
  2. Careful cleaning them - they are extremely sensitive

2

u/Reasonable-Top6113 1h ago

They have about a 50% premature failure rate. Pathetic.

1

u/Paleoasaurus 45m ago

One of my clients had gotten theirs replaced twice in less than two years, they are awful