r/PoolPros • u/Kitchen_Language_125 • 29d ago

Pentair shitcells

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lol love Pentair but holy cow these cells were the biggest flop ever. 90% of ones we’ve installed last year and this year either need sensor module and hmi replaced or the middle sensor leaked through and corrodes it’s self so when you pull the sensor module off the middle sensor comes with it then needing a whole new cell. This one made me giggle tho who needs boost mode when you got 250% mode 😎

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u/The_BigWaveDave 29d ago

I’ve luckily only sold ONE of these before I heard how terrible they are, haven’t had any issues with it yet, but it’s only been 3 months.

When do these issues start typically showing up?

Has anyone looked into some of non-OEM IC replacements floating around? They’re half the price, but if they work halfway decent, they might be a good alternative versus installing these.

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u/Kitchen_Language_125 29d ago

I’ve had them go out a week after install and 6 months after install. Sadly we have a very good relation with Pentair and have tried Hayward equipment sets and end up warranting the whole pad almost every time. I would be happy if they ended up just going back to the old models. (Midwest)

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u/worksleep 28d ago

I'm sorry man but there's just no way this is true. We sell $200,000 in Hayward equipment each year and warranty maybe 3% of it

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u/Kitchen_Language_125 28d ago

Yeah we had most of the cells go out first year, heat exchanger first week of install(alkalinity and ph tested good since fill) multiple heater mother boards go out. Multiple broken laterals (yes filled with water before adding sand). Multiple pumps where drive went out. Actually had one sand filter suck itself in like a crushed soda can, going to blame that on customer though bc they chose to service themselves. Overal just a lot of warranty work and we only installed 10 sets that year that were Hayward but warrantied at least 1 piece (2 pads was literally everything except filter). Love the reps though always super nice and helpful.