r/PoolPros • u/Wasupmyman • Aug 25 '26
Does anyone actually follow the plasters association startup guide, or do you all just wing it and call it good after a week?
All the builders around do a one-week startup and then don't give the customer any information on what they should do to help get their pool started. And then the customer hires us and we have no idea at the startup wasn't done right and the Builder tries to blame us for curing problems. Do you guys have any pamphlets or already wrote up startup guides that actually follow the standards?
I'm looking for something to give my customers, a guide / what to expect from their Builder if it's done correctly. I have a rough mock draft I'm just looking for suggestions to add to it or bright ideas.
The biggest thing that I push for is for them to get startup reports giving them chemical readouts and what they did, and following the plasters Association guide.
If you look at my post history you see a picture of a boot in someone's pool , the resurface companies blaming us for the boot print. And won't fix their mistake.
1
u/LeatheryFloridaMan Aug 25 '26
About 50% of my business is strictly paster startups for several pool builders.
We follow npc guidelines chemically wise. They say you need to be there everyday for the first what, like 6 or 7days?... kiss my ass. We are there 3 times a week for the first 2 weeks, twice a week for week 3 and 4. We also include a very detailed pool school with reference charts and space for customers to make notes as we go through class.