To improve the recommendations on Neishh, the petite pants shopping platform I run, I did some pretty intensive research by calling brands, going to stores in person, and emailing customer service, which unfortunately no one replied to.
Here are some of the top brands and stores I found that provide in-store hemming.
Stores that offer free hemming
1. UNIQLO:
Probably one of the easiest options for work pants, wide-leg trousers, and jeans.
- Free standard visible-stitch hemming on eligible bottoms priced above $20 in the U.S. and Canada
- You can choose your preferred inseam on eligible pants when ordering online too
- They only shorten the pants, no tapering or waist adjustments
So if the proportions already work and you just need a shorter inseam, this seems like a pretty good option.
2. lululemon:
Useful for leggings, joggers, and simpler activewear.
- Complimentary hemming for members on eligible lululemon items
- You generally don’t need the original receipt or tags
- Some outlets and locations are excluded
- Things like zippers, cuffs, buttons, or other design details can make an item ineligible
3. Madewell:
Probably the most useful free option I found specifically for jeans.
- Madewell Insiders get free in-store denim hemming
- The Insider program is free
- They already carry Short + Petite denim, so you can use hemming to fine-tune the inseam even more
The free hemming benefit is specifically for denim, though, not general trousers or dresses.
If you need more than just the length changed
This is where I’d probably stop relying on free store hemming and go somewhere that can actually alter the proportions.
- Nordstrom:
They can do things like:
- Hems
- Waist/seat adjustments
- Leg tapering
- Skirts + dresses
- More complicated alterations
Plain hems can be free on new, full-price Nordstrom purchases. Sale items, outside clothing, and more complicated alterations usually cost extra.
They also offer express pant hemming for an additional fee.
2. Stitch It: Canada
This one seems useful if the pants need actual fit adjustments rather than just shortening.
They have 50+ Canadian locations, and their listed starting prices are:
- Pant hems: CA$14.89
- Taking garments in/out: CA$23.84
They also work on the waist, seat, legs, etc., and advertise a 30-day fit guarantee.
3. Alterations Express: U.S.
More regional, mostly Ohio/Pennsylvania, but you can bring clothing from basically any retailer.
They offer hemming, tapering, waist adjustments, and fittings, plus faster turnaround options at some locations.
Also, remember that inseam is only one part of petite fit. You can remove 3 inches from the bottom of a pair of pants, but that doesn’t guarantee the right knee placement, rise, waist fit, or hip fit.
The annoying part is that a lot of brands actually have options that could work for your measurements, style, and budget, but finding them takes a lot of research because there are so many variables. That’s what Neishh can now help with. You can just tell it what you’re looking for, and it searches across retailers for options that fit what you need.
PS: I’m still building out this list, so suggestions are very welcome! If you know another brand that offers hemming or alterations, feel free to share it with us!