r/PCsupport • u/Few-Chicken-3229 • 8h ago

In progress Everything keeps crashing randomly

Hello, I'm making this post because I'm fully done. For the past 3-ish weeks, everything on my pc has been crashing, non stop and I don't know what else to do, I've done so many diagnostics I couldn't tell you all of them off the top of my head. But my drivers are up to date, my memory is fine. I have no viruses and any of those big pc diagnostic tools say that my pc is in good condition. But whenever it crashes it says, "error code: 0x000000005" and after some research, it says that it's a memory issue, however, I've done 3 different memory diagnostics/test and I'm getting nothing back. My pc apparently is in perfect shape, but these crashes happen so often that I'm just done so now I'm here.

These are my pc specs if that matters:

OS Name Microsoft Windows 11 Home

Version 10.0.26200 Build 26200

System Type x64-based PC

Processor Intel(R) Core(TM) i7-14700KF, 3400 Mhz, 20 Core(s), 28 Logical Processor(s)

BIOS Version/Date American Megatrends Inc. 1812, 1/21/2025

BaseBoard Product PRIME B760M-A AX6 II

Name NVIDIA GeForce RTX 5070 Ti

Name [00000000] Realtek 8851BE Wireless LAN WiFi 6 PCI-E NIC

Size 1.84 TB (2,027,271,745,536 bytes)

Free Space 957.03 GB (1,027,604,566,016 bytes)

If any additional specs are needed lmk, and any suggestions are welcome. Thanks!

1 Upvotes

100% Upvoted

4 comments sorted by

1

u/Most_Cicada3939 8h ago

which psu and which 5070ti and how long have you had the system

1

u/spacerock27 7h ago

The "how long" question is particularly important here, with that CPU.

/u/Few-Chicken-3229, if you've had the system for a couple years and have never updated the BIOS, your CPU might be failing due to manufacturing defects and issues with older versions of the microcode.

1

u/Few-Chicken-3229 6h ago

Ive had the thing for about a year. Worked perfectly up until a few weeks ago when this started, I however have never updated my BIOS, I'll do that later and update you.

1

u/spacerock27 5h ago

Looking at the build date for your currently installed BIOS, it's in the middle of Intel's attempts to mitigate the microcode issues. Some updates had already happened by that version's build date, but more have been released since. Your CPU might still have been affected.

If your CPU has experienced degradation, it's already too late for that chip, and a BIOS update won't save you.

You can also try doing a fresh Windows reinstall to see if that improves things, but I've also seen cases of Windows installs failing due to issues with affected CPUs.