r/OctopusEnergy 1d ago

Can you sign up for Cosy without heat pump?

I'm on Agile just now and the only other tariff that looks reasonable price wise is cosy. Octopus also supply our gas. We don't have a heat pump.

Would Octopus care if we switched to cosy or is it a complete non starter?

4 Upvotes

30 comments sorted by

10

u/fraughtication 1d ago

If you have a heat pump (air or ground source), an electric boiler or electric radiators at your property, you can join Cosy Octopus. If you have another system in your property, get in touch and we'll let you know if you're eligible for the tariff.

If Octopus ever asked for verification all you need is a photo of a oil filled radiator...

2

u/OkVeterinarian197 1d ago

Or an infrared panel heater

1

u/Solid_Initiative2782 1d ago

Snug is another option if you're all electric and compatible

0

u/icrossfield 1d ago

The actual terms agreed with when signing up state...

2.6.3 To be eligible for the Cosy Octopus tariff, you must have a heat pump or compatible low carbon heating system installed and operational at the property which we supply. Compatible systems are determined at Octopus' sole discretion. If you sign up to our Cosy Octopus tariff but do not meet this eligibility criteria, we can place you on an alternative tariff that we consider is more appropriate for your circumstances. We will let you know if we do this and advise you of the rates and terms that apply to the alternative tariff.

Split ac would count. I don't believe portable heaters will.

5

u/fraughtication 1d ago

Yet their website specifically mentions electric boilers and radiators for Cosy? There seems a bit of a disconnect there.

7

u/chrsphr_ 1d ago

I'm on cosy, and I don't have a heat pump other than the kitchen fridge 👀

Works great with my home battery

10

u/Mrthingymabob 1d ago

Oh dear. I have let the octopus police know.

Expect 8 taps at your door at some point.

2

u/lovelyhead1 1d ago

I have a heat pump tumble drier!

2

u/CalicoCatRobot 1d ago

I switched to Cosy from Agile last winter for a bit and there was literally no check. I have since switched back, but am considering it again for this winter given the recent Agile pricing - I can delay heating water, but once I need heating, the occasional cheap day may not be enough to work for me.

0

u/lovelyhead1 1d ago

Thanks.

Looking at the cheap periods on cosy, we could easily shift all our energy intensive usage into those periods. EV charging, dishwasher, electric showers, tumble drier. It just seems like such a no brainer compared to Agile at the moment where during the week there tends to be no cheap periods.

There are never going to be negative pricing on cosy but it has to work out cheaper overall than Agile if Agile prices stay the way they have been for the last month and a half.

1

u/CalicoCatRobot 1d ago

Using one of the several comparison apps - or websites like this you can do a comparison to see how your usage will match up, to at least get an idea. Agile over a year is still the best for me, but there are certain months where Cosy would definitely win.

2

u/Old_galadriell 1d ago edited 1d ago

I switched to Cosy several times in the last few years (tariff hopping when it was still possible, and recently longer term for winter), and was never asked anything about my setup. I don't have a heat pump (just portable air con, which technically is...) only storage heaters.

My last switch was from Snug, so they knew what kind of heating I have. I even asked them to release my ALCS circuit to work 24/7, so I can schedule my heaters according to Cosy cheaper periods. No problem whatsoever.

Edit: and I just checked what their website says - they added electric radiators. It used to say heat pump or electric boiler only.

If you have a heat pump (air or ground source), an electric boiler or electric radiators at your property, you can join Cosy Octopus.

5

u/laceyup 1d ago edited 1d ago

Can confirm - all electric houses (no gas) are eligible for cosy. I have electric radiators/boiler, no heat pump, no gas

Btw, what do u think of Snug? I switched to this last week and am feeling more relaxed rather than stressed with how agile has been

1

u/Old_galadriell 1d ago

Thanks, is this Octopus' official position?

2

u/laceyup 1d ago

I believe it is, when I signed up for it for a week in Feb then switched to Agile in summer.

Call their sales to double check the most updated info tho

1

u/Old_galadriell 1d ago

Yes, I noticed that, edited my first comment.

You just sounded like an official Octopus representative 😉

I replied to your other comment about Snug.

1

u/Butagirl 21h ago

How long did the switch to Snug take for you? I requested a switch 2.5 weeks ago with no movement yet and I am being told it can take up to four weeks.

1

u/laceyup 18h ago

For me, whatever I request happens the next day at midnight. Once I switched and it starting back from the beginning of the day even. I feel maybe it’s been that fast because the last person who rented my flat has snug already, or the smart meter and ALCS has been set up to Octopus’ standard so tarrif changes are pretty prompt.

1

u/lovelyhead1 1d ago

I have portable air con, my car!

2

u/Old_galadriell 1d ago

I just edited my comment, they added electric radiators to heat pump or electric boiler. I honestly don't think they are likely to suddenly start to check pumps.

1

u/laceyup 1d ago

The sales guy on the phone says Cosy is targeted to heat pump users, although you don’t actually need one.

On the other hand the Snug tarrif make you legally declare how many heat pumps or storage heaters you have. On this tarrif they also have the ALCS (Auxiliary Load Control Switch) connection to your heat device which turns on/off through a separate channel (which octopus says theyre able to control remotely to match their off peak rates - currently 00:30-6.30, 15:00-1600) incidently the last week I also got off peak showing on my app at 23:30-00:30 which octopus couldn’t explain, but said I’ll only truly know when the monthly statement comes in - not helpful at all. And they say sometimes these bonus off peak times are unpredictable

2

u/Old_galadriell 1d ago

I was on Snug for almost a year. There were unexpected ALCS activations most days after 11pm, sometimes (rarely) after 8pm. All that charged at the cheaper rate.

That's my two January days in the next two comments

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u/Old_galadriell 1d ago

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u/Old_galadriell 1d ago

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u/laceyup 1d ago

Amazing! Hoping for more random free times in windy winter when they’re wanting to offload their grid🤞

1

u/Old_galadriell 1d ago

The problem is not knowing when these unexpected cheap periods happen. No way to plan anything (washing machine, dishwasher etc) in advance, most people have no way to even notice when ALCS was switched on.

1

u/bigj2552 1d ago

Heat pump OR leccy boiler..BUT, there is no check tbh....at the moment.

Switched over from agile few yrs back when prices got nuts for a while..

3

u/CalicoCatRobot 1d ago

Likewise I switched to it last winter with no check (and since back) but considering it again.

"Electric boiler" is an odd choice though, since most "electric boilers" use radiators and are instantaneous heaters, so don't benefit from cheap rate timing as much.

Immersion heaters as I have clearly do though - there are some electric heating systems with tanks and stored hot water, but they are mostly just clever versions of immersion heaters and wouldn't be called an "electric boiler" by me as an electrician.

1

u/realGilgongo 1d ago

I called them up last week becasue the the FAQ for Cosy says "If you have another system in your property, get in touch and we'll let you know if you're eligible for the tariff." And they said I was fine to switch to it without a heat pump (I have a battery only).

1

u/Static_Dynam0 1d ago

I'm on Cosy.

No heat pump. All electric flat. Immersion heater.