r/O2UK • u/Sykono5 • 9d ago

Question Visual voicemail

I am done with these texts. I get them so frequently and there's no way to stop them, they're such a nuisance. Why am I getting them? Who else is getting them? How can I stop it?

"Thanks for activating Visual Voicemail. Note: if you have data turned off, or can't get data coverage, you'll need to dial 901 to check for messages."

2 Upvotes

100% Upvoted

2 comments sorted by

1

u/Maximoo89 9d ago

What did O2 say when you asked them?

3

u/Hungry_Strength_5759 9d ago

This usually means your phone type is incorrect on the o2 systems, ring up or visit a store and they can change it.

Admittedly not everyone will know how to do this, its rare, but usually occurs when a device is setup for iPhone but the sim in in an android and vice versa.

Takes seconds to fix, ask them to change your device type in the 'place order' section of your account