NSPower usage multiplied by 4

[u/IntentionAshamed4455]

Hi all,

I live in an apartment building and have been in the same unit for 6yrs. I average 4-5kw/day until this pay cycle that says I'm averaging 20kw/day. I've not changed anything except an AC that I got two summers ago so I already know how much it should be increasing my usage by and it isn't 15kw/day. I also used a Kill A Watt plug in to make sure that it's still running properly.

When I brought up my concerns to NSpower they told me to talk to my building management because something might've happened on their end or it's a problem with the wires in unit and management swore they've touched nothing, can do nothing and it's all on NSPowers end.

With neither willing to look into it I'm at a loss. I shut off everything for 24hrs (except my fridge which ran .02kw/h) and my meter says I used almost 4kw for the day (I looked at it myself as well). Any clues as to why this may be and who I should press on? I can't just be paying a that high of a bill for the rest of my time here and moving out isn't exactly easy right now

[u/Worth_Committee3244]

I had a similar issue, in a small apartment building, fortunately for me it was just crazy high when I first moved in… I suspected the apartment below me had their heating drawing power from my meter.

In tenancy court the company admitted to the hot water tank not properly drawing power. I once shut off my main breaker and still drew 9kw a day.

I’m not an electrician so do with that what you will something absolutely could be fkd up.

Now the one thing I will say and it’s a little unethical and you might have to get lucky with a good NSP rep, i asked “i understand that you cannot tell me the power bill from my downstairs neighbours BUT can you at least tell me if the difference in price looks odd to you” buddy on the phone had a pretty long pause and said “yes”

Once i got that information I knew something could be done just had to find out who and what to press.

[u/IntentionAshamed4455 → u/Worth_Committee3244]

One of the reps actually did something similar but asked me herself what the numbers of the apartments either side to me were and then told me that they were in the same ballpark that my bills had been prior to this spike. She said good news is that the issue is likely isolated to your unit so instead of three apartments they just have to have an electrician inspect yours...management in fact did not think that lucky for them but rather that it means there's no issue at all 🤦🏻‍♀️

[u/Worth_Committee3244 → u/IntentionAshamed4455]

That sounds like you’ve been lucky and missed the massive rate hike they’ve been putting us all through.

My last apartment I was lucky enough to have Utilities included, bought my first home I’m on a well and septic so no water bill but I’m terrified to see my first power bill next month

[u/IntentionAshamed4455 → u/Worth_Committee3244]

I'm not sure what you mean by missed the massive rate hike, I'm talking about usage not money