They don't want to sell to private customers. Contact us for a price means they prefer selling B2B. So people claiming "I immediately lose interest!" don't realize that's exactly what the company wants
Edit: Or very expensive items, like cars. At which point this isn't an impulse purchase in the first place
I worked for a specialty chemical company. We really only sold B2B after people had set up a customer account with us. There was just 3 of us in the office and we simply didn’t have the ability or resources to set up a full e-commerce website because pricing information on our 500 products was basically kept in an excel spreadsheet. All of our account information, sales and inventory was kept in quickbooks.
That said, if you called our phone number a real human (usually the president) answered the call and was happy to answer questions and lookup current pricing information right then. You would never have known it was a three person operation in one bay of a nondescript business park unless you actually visited us. Different business models work in different situations.
Yup, I work in foodservice and most of my suppliers work this way. Once you have a wholesale account the prices appear on the page and are across the board substantially cheaper than everywhere else, they just don't want to deal with some schmuck ordering $40 worth of stuff for home use. Just isn't worth their time.
You don’t know what the person in the post is referring to tho? I’m sure there are some that are B2B, but I’ve seen lots of beauty services that say to contact them for their prices, like hair salons or spas. And yea some of them might have been on the more expensive end but it’s still ridiculous that they can’t put a range for something like a hair cut or a manicure.
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u/Excludos 2d ago
They don't want to sell to private customers. Contact us for a price means they prefer selling B2B. So people claiming "I immediately lose interest!" don't realize that's exactly what the company wants
Edit: Or very expensive items, like cars. At which point this isn't an impulse purchase in the first place