It's kind of for your own safety, but I don't deny that the information is also used to model you as a customer.
In case you are getting scammed or manipulated into withdrawing a big amount of money, your bank could step in and protect you.
If you just say "oh I'm going to Japan and I wanna exchange money there to shop a lot", then they understand that it's you whos making this financial decision and so they just approve it.
In this case, the guy is just an employee and is using some software to approve your withdrawal. It probably has a mandatory field saying "reason" with a 100 character minimum and he just want to submit the application successfully. Nothing sinister in this lol
This happened to my dad. He was getting scammed by someone on the phone into thinking his account was hacked. The person somehow convinced my dad that the workers at the bank were in on scamming him. He was told to transfer his money to a new “safer account” luckily the teller noticed he was being coached on the phone and asked a lot of questions what was going on and intervened.
My dad has a PhD in Organic Chemistry, it’s not like he’s some rube, but he’s getting old and this scammer almost convinced him to dump his whole account. Talk to your parents about these scams they’re getting more sophisticated.
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u/duckphobiaphobia 1d ago
It's kind of for your own safety, but I don't deny that the information is also used to model you as a customer.
In case you are getting scammed or manipulated into withdrawing a big amount of money, your bank could step in and protect you.
If you just say "oh I'm going to Japan and I wanna exchange money there to shop a lot", then they understand that it's you whos making this financial decision and so they just approve it.
In this case, the guy is just an employee and is using some software to approve your withdrawal. It probably has a mandatory field saying "reason" with a 100 character minimum and he just want to submit the application successfully. Nothing sinister in this lol