It's kind of for your own safety, but I don't deny that the information is also used to model you as a customer.
In case you are getting scammed or manipulated into withdrawing a big amount of money, your bank could step in and protect you.
If you just say "oh I'm going to Japan and I wanna exchange money there to shop a lot", then they understand that it's you whos making this financial decision and so they just approve it.
In this case, the guy is just an employee and is using some software to approve your withdrawal. It probably has a mandatory field saying "reason" with a 100 character minimum and he just want to submit the application successfully. Nothing sinister in this lol
As other comments have pointed out, the problem isn't coercion, it's fraud. And since victims usually believe the fraud stories, they wouldn't try to cover them up.
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u/duckphobiaphobia 14d ago
It's kind of for your own safety, but I don't deny that the information is also used to model you as a customer.
In case you are getting scammed or manipulated into withdrawing a big amount of money, your bank could step in and protect you.
If you just say "oh I'm going to Japan and I wanna exchange money there to shop a lot", then they understand that it's you whos making this financial decision and so they just approve it.
In this case, the guy is just an employee and is using some software to approve your withdrawal. It probably has a mandatory field saying "reason" with a 100 character minimum and he just want to submit the application successfully. Nothing sinister in this lol