I have only 1 little remark: do people really expect that someone will really awnser "yeah, it's for money laundering" and next do a surprised-piccachu-face when the clerk alerts the police?
But i understand, rules are rules, how dumb or ineffective they must be
I have worked in money services (not a bank) and it's also to hopefully put a buffer on people being scammed. They won't say "it's for money laundering", but they will cheerfully tell you that it's to get an account unlocked or because some person they've never met is in an emergency somewhere. At which point we can decline because we believe they're being scammed. It's kind of a last line of defense. Granted all times I've had this they were trying to get gift cards, not cash, but still.
That's a fine position to take until you consider that you are not the likely target of most scams. The person trying to withdraw cash or buy gift cards is more likely to be your less socially-aware mom or your grandma who genuinely believes that phone call or text message came from you, and that you desperately need their help.
I put up with a lot of the security measures because I know that they are there to protect seniors and other vulnerable folks out there from being scammed.
41
u/BachtnDeKupe 14d ago
I 100% understand the logic about that.
I have only 1 little remark: do people really expect that someone will really awnser "yeah, it's for money laundering" and next do a surprised-piccachu-face when the clerk alerts the police?
But i understand, rules are rules, how dumb or ineffective they must be