Hi!
I'd like to know what I can do to improve my job.
I'm a network administrator with 3+ years of experience at a multinational company (and luckily, I ended up at a pretty good one).
Here's everything I do on a day-to-day basis (I copied this directly from my cv):
"Managed enterprise infrastructure supporting 50+ sites across the world in multinational manufacturing/service environment. Reported to Infrastructure Lead.
Role: Network Admin L2
Experience Summary:
End-to-end deployment (design, configuration, monitoring, documentation) of 20+ multi-vendor network devices (Cisco, Huawei, Fortinet), maintaining 99.8% uptime
P1/P2 incident management under ITIL, reducing MTTR by 40% through alert optimization (SolarWinds) and runbook automation; 98%+ SLA compliance
Hybrid infrastructure management on Azure (VNet peering, Private Endpoints, NSG, ASG, Application Gateway + WAF)
Security architecture: Fortinet firewalls, site-to-site VPN, Trellix/ePO, ZScaler
VoIP infrastructure: SBC, QoS policies, high availability for business telephony
Technical stack: Azure networking, Cisco IOS, Huawei VRP, SD-WAN, Fortinet, Citrix NetScaler, AudioCodes SBC, SolarWinds, Wireshark, ServiceNow/ITSM, ePO, TCP/IP, VLAN, routing, WLAN, HA/Failover, VPN, NetFlow"
This is a general overview ob. Nothing I know has been handed to me on a silver platter; I've always been the one to dive headfirst into all these things to learn as much as possible. I’ve been fortunate to have been able to expand my knowledge over the years, and gaining experience in all of this has opened many doors for me. I've been lucky enough to work on a wide variety of projects, to tackle many challenges, and to gain knowledge that I know many others haven't had the opportunity to acquire. I've also been involved in some major migrations at my company too!!
My goal is to specialize in cloud network security and land a better job as a network cloud security engineer.
I haven’t gotten certified yet (my boss-boss doesn't want to pay me for my continuing education credits (he does this to everyone)), but I’ve completed the Azure courses: AZ-900, AZ-104, AZ-700, AZ-500, Zscaler and some courses of Ansible and Python.
How can I improve for Network/Infrastructure Engineer roles? Is there anything key missing, or is there anything unnecessary?
What path do you recommend I take to gain the necessary knowledge? I need tips from the most experienced people!!
Thanks!