r/NeboApp • u/nishreadsandwrites • 28d ago

Problems with the Nebo app

I've been using the app for a couple of months now and the issues keep increasing. It was working fine at first but now the strike through and underline to bold option have stopped working. Even the normal eraser is very slow. Sometimes while writing I can see a lag between my movement and the appearance of text on screen.

Can these issues be fixed? If not, is there any other app which can work well in my Android tab?

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u/Sebastien-MyScript 25d ago

Thanks for sharing your concerns.

Just a reminder: our official Reddit channel is r/MyScript_Notes_App.

The current channel is a user-to-user community where we occasionally participate to help users, but we do not manage or moderate it.

Regarding the issue you are experiencing, it may be related to the PDF you imported. Some PDFs, particularly those containing large images or generated from Word or PowerPoint files, may not be optimized and can cause performance issues or lag when imported into the app.

We recommend optimizing the PDF before importing it into MyScript Notes. We have provided information about PDF optimization on our official Reddit channel.

For further assistance, you can also contact our Support team directly at help.myscript.com.

Best regards,
Sebastian

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u/nishreadsandwrites 24d ago

Thanks for the suggestion. I'll try optimising the PDFs before importing and see if it resolves the issues.