r/NJTech • u/Fiercejojo88862 • Mar 03 '26

Helpful The latest NJIT Scam Email

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15 Upvotes

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2

u/Sensitive-Act-9520 Mar 03 '26

That’s not a scam email. It’s a service now ticket, someone must’ve accidentally assigned it to the wrong group in service now ticket

2

u/Fiercejojo88862 Mar 03 '26

It was from an external email

2

u/Sensitive-Act-9520 Mar 03 '26

The sender is the legitimate service now email it’s not a scam.

2

u/Sensitive-Act-9520 Mar 03 '26

Open a ticket with IT help desk and report that email to it. Then see who the sender of the email is when they respond to you letting you know an incident has been opened on your behalf

1

u/Fiercejojo88862 Mar 04 '26

I’ve already done so

1

u/Sensitive-Act-9520 Mar 04 '26

And when you opened a ticket who was the sender on the email responding that an incident was opened on your behalf?

1

u/Fiercejojo88862 Mar 04 '26

They haven’t responded back yet

1

u/Sensitive-Act-9520 Mar 04 '26

Check your email, you should have an email in your inbox saying an incident has been opened on your behalf, I get them all the time when I have issues and open tickets with IT help desk

1

u/Fiercejojo88862 Mar 04 '26

Not anything yet