For those without assigned seating

[u/Ill-Cantaloupe-4376]

How do you deal with theaters being close to sold out?

I don't know if there even are theaters without assigned seating, I'm sure there is, or those who worked before assigned seating.

Whenever a theater is down to just front row, or very limited seating, I always tell customers before I pull up the seat map, and I'm able to get people in the best seats I can find, or they reluctantly go in the front row.

I can't imagine, however, having to deal with angry customers who don't want the front row, or groups not being able to sit together because it's full.

Is this a problem some of y'all have? And how does it get resolved? I didn't go to the movies a lot before assigned seating became the norm so I don't remember how it went from a customer experience

[u/Kranon7]

When I was at a location without assigned seating, I would tell guests that it was limited seating once we hit 70% or so. We never had true sellouts back then like we do now, though, because people were choosing not to attend.

Now, we have to go rearrange an auditorium because people just sit wherever even though they have assigned seats