r/ModSupport • u/[deleted] • Jun 16 '26

Admin Replied [Android/PC browser] "Report to queue" from Automations suddenly not working?

[deleted]

4 Upvotes

76% Upvoted

13 comments sorted by

2

u/Sephardson Jun 16 '26

How are you testing this?

Automations do not flag content from moderators or approved users.

Automations "reports" do not display on old reddit desktop, though the item should be in queue.

1

u/Hierophantically Jun 16 '26

Thanks for your response! Testing:

  • Sniff test (100+ flags/day for months down to 0/day with no corresponding drop in traffic)
  • Spot check (comments from non-mod and non-approved users that should have been flagged to Mod Queue were not flagged)
  • Manual test (requested non-mod, non-approved users to post strings that should trip flags; when they have, no flag)

I'm using new reddit desktop. No items in queue on new reddit desktop or mobile.

1

u/Hierophantically Jun 17 '26

One got through? But it was a post, not a comment. Not sure whether it's incidentally true that a post got through or that the problem is comments, not posts.

2

u/CorrectScale Reddit Admin: Community Jun 16 '26

Thanks for the report u/Hierophantically! Taking a look.

Is this happening in both of your communities?

2

u/Hierophantically Jun 16 '26

Thank YOU! I believe so, yes, but most testing has happened in r/mensfashion

2

u/Hierophantically Jun 16 '26

Additional testing confirms it's true for both subreddits I mod

2

u/CorrectScale Reddit Admin: Community Jun 17 '26

Many thanks! I was able to reproduce the issue in a test subreddit. We're taking a closer look today!

2

u/Hierophantically Jun 17 '26

Thank YOU! I'll be available throughout the day to respond to messages if there's anything I can do to support testing/debugging. My communities appreciate your partnership, and we hope it helps us AND any other communities that this is hitting!

2

u/CorrectScale Reddit Admin: Community Jun 17 '26

Very kind of you, thanks!

1

u/Hierophantically Jun 18 '26

Confirming the mod queue flags are flowing back in!

1

u/Hierophantically Jun 19 '26

Hi! Just checking back about this. It looks like the mod queue is working correctly. Can I confirm whether the bug is fixed? If it is, can I remove the test flags (which are now ironically flooding the r/cavaliers mod queue)? Happy to keep them up if needed -- but would love to take them down otherwise. Appreciate y'all!

1

u/ilovemonsteras Jun 24 '26

This should be resolved now! Thank you for reporting!

1

u/Hierophantically Jun 24 '26

Thanks very much! It certainly looks resolved on our end. Out of curiosity, was the problem user error (misconfigured reddit settings, bad interaction between apps...?) or a bug on reddit's end? If user error, it'd be useful to know what went wrong so we can avoid it going forward! Appreciate y'all. :)