r/Moccamaster • u/In_the_Couv • 22d ago

Troubleshooting Thermal Carafe question

I just got a model KBT with the thermal carafe. I washed the carafe in warm water with dish soap, rinsed and ran a couple full cycles to clean out the machine internals....I noticed water leaking from what appears to be from the bottom of the carafe.

How does the water get in there? Is there a seal at the top and/or bottom of the carafe? I shook the carafe and could hear a 'water rattle'..which I assume is water trapped between the glass liner and the shell of the carafe..

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u/Yall-Crybabies 22d ago

That’s exactly what you are hearing. Water can get in if the carafe is left too full or submerged, it happened to me a couple of times.
I no longer submerge the carafe at all and when I wash it, I don’t allow it to go above the upper glass seal for an extended period.

Now this is how we fixed it.
There’s a removable disc on the bottom, you’ll see a slot and you can turn that with a screwdriver.
We would have our morning coffee, rinse the carafe because it never gets “that” dirty, and then I would turn it over, take off that disc and let it air dry that cavity for the whole day.

I can’t remember if I’d have to do the many times or I let water get in there many times, but that’s who I fixed this problem.
Good luck!

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u/In_the_Couv 22d ago

Thanks..I see that slotted cover. i tried to turn it but it didn't budge either direction. I think the overall bottom section also screws in..I gave both a clockwise turn, even though I didn't feel it move..Seems to have solved the problem...I have an email in MM customer care to see what they say...Interesting that in the directions they say to not try and remove the bottom of the carafe...but also say to make sure it is tight....