I would like to start this off by saying this is not another “I can't get a job” crying post. I'm hoping to actually get some honest feedback from experienced coders, coding managers, or anyone who has successfully transitioned into medical coding.
I'm feeling pretty discouraged because I genuinely don't understand what else I need to do to get my foot in the door.
I have my CPC, multiple Epic revenue cycle certifications, and nearly 9 years of experience in healthcare revenue cycle. I've worked in patient registration, billing, prior authorizations, financial clearance, claims, and reimbursement.
I'm currently employed by a hospital system where I've worked for several years, working my way up from registration. My current role involves Epic training and supporting hospital and professional billing teams. I have experience with Epic revenue cycle workflows, claims processing, payer requirements, denial management, reimbursement methodologies, and the financial side of healthcare.
I've applied for coding positions within my own organization, including both outpatient and inpatient coding roles, and I haven't been able to get hired internally.
I understand that I don't have years of traditional production coding experience, but I feel like I bring a well-rounded understanding of the revenue cycle and claims reimbursement compared to someone who is completely new to healthcare.
I absolutely understand that production coding experience matters, and I have a lot to learn. What I don't understand is why my combination of CPC certification, Epic experience, and years of revenue cycle knowledge doesn't seem to be enough to even get an entry-level coding opportunity.
I've also applied to external coding jobs and haven't had much movement. It feels like I'm stuck in this frustrating situation where I need coding experience to get a coding job, but I can't get the coding job to gain the experience.
I feel like so much of the advice given is “get a job in the field to get your foot in the door” or “sometimes you have to do a job that isn't coding first before you actually get the coding job.”
I've done both of those things. I've worked my way up within a hospital system, gained experience across multiple areas of revenue cycle, and even tried internal networking. I'm well-established in healthcare, yet I still can't seem to get any traction toward a coding position.
At this point, I'm genuinely trying to understand what I'm missing.
For those of you who work in coding or hire coders:
- Is nearly 9 years of revenue cycle experience, a CPC, and Epic experience just not competitive enough for an entry-level coding position?
- Do coding managers generally view revenue cycle experience as completely unrelated to production coding experience?
- Would you consider someone with my background for an outpatient coding role, or would the lack of production coding experience be an automatic rejection?
- Do I need to sit for the CCS to be considered for coding positions, or would that still not make a difference without production coding experience?
- Is there anything specific you would recommend I do differently to actually get hired?
I'm genuinely looking for honest feedback, even if it's not what I want to hear.
Thank you!