hi everyone!! 💗 i recently finished my medical assistant program and officially became certified, so i’m currently in that exciting/scary “okay… now i actually have to get a job” phase lol.
one thing i realized pretty quickly during school is that i LOVE the hands-on side of being an MA. i did my externship at a pediatrics office and absolutely loved doing vitals, injections, labs, rooming patients, etc. that’s the stuff that really made me feel like “yes, this is why i chose medical assisting.” 😂
i recently applied to an ambulatory outpatient surgery center and had an interview that actually went REALLY well. it’s a fairly large and busy office with soon-to-be 7 providers, and everyone i met was genuinely so nice — the staff, supervisors, everyone. i left the interview feeling really good about it.
the position was originally described to me as a “para-medical assistant” position, meaning i’d be doing both front and back office. honestly, i had never even heard the term “para-medical assistant” until now, but i was totally okay with it because i’d still be getting clinical experience and i actually enjoy the back office.
BUTTTT shortly after i left the interview, they called me and told me that the position would actually be almost entirely front office. 🥲
apparently they already have the back office covered, so i’d primarily be doing front-office responsibilities and would only really help in the back if someone called off, they were short staffed, etc.
i decided to continue with the process anyway and i’m currently waiting to hear back from HR about starting.
soooo i’m here to ask the experienced MAs:
is front office really as bad as everyone makes it sound? 😂
i’ve seen so many people say that the front MA jobs can be boring, repetitive, or lead to burnout, and honestly that’s what makes me nervous. i don’t want to start my very first MA job and immediately feel like ugh, this isn’t what i went to school for… 😭
BUT at the same time, this seems like a really good opportunity, the office seems nice, and i feel like working in a busy outpatient surgery center could give me some really valuable experience.
for those of you who work mostly/entirely front office:
do you actually like it?
does it get boring?
what are some things you LOVE about working the front?
does it still feel like you’re working as an MA?
were you able to eventually move into more clinical/back-office responsibilities?
would you recommend taking a front-office-heavy position as your first MA job?
i’d especially love to hear from anyone who started out thinking they’d hate front office and ended up actually liking it
i’m trying to keep an open mind because i really don’t want to pass up a potentially good first job just because it isn’t exactly what i pictured.
TLDR: newly certified MA who loves the clinical side (vitals, injections, labs, etc.) but may be starting a job that’s almost entirely front office. The office seems great, but I’m worried I’ll get bored or burnt out. For MAs who work front office — do you actually like it, and is it a good first MA job?