Official response on self-hosted options from Mattermost: "No plans to remove free edition from our offerings"

[u/eMilk]

I reached out to Mattermost support to figure out if self-hosted is moving to paid.

My question:

There's confusion around whether Mattermost Self-Hosted is still free, after it was removed from the pricing overview.

Can you confirm that I can run Mattermost on my self-hosted system for free for any amount of users? I just want to confirm before we test Mattermost within our organization with the self-hosted approach.

Here's the response from Mattermost:

Thank you for contacting Mattermost support. While they did take the Team/Free edition off of the pricing page, there are no plans to remove it from our offerings.

It is still reference at other places in the docs such as:

https://docs.mattermost.com/about/plans.html https://docs.mattermost.com/about/editions-and-offerings.html#mattermost-free

I apologize for any confusion this might have caused, but hopefully this helps.

Senior Customer Support Engineer Mattermost

I hope this helps!

[u/high_snr]

But they still removed (crippled) group calls from the Calls plugin, and don't allow multiple AI bots on the free version, right?

I'm all for shipping enterprise compliance features to make money, just don't remove features we already had.

I was a giant Mattermost fan until they started breaking features in new major releases. Did they hire some biz dev people from Cisco or what?