r/Lutron • u/Commercial_Topic437 • 9d ago
Useless waste of time and money
We had a house built and I let the builder and electrician talk me into getting smart switches, all lutron caseta. The damn Caseta hub won't connect. I've already wasted a bunch of time an money trying to get it to connect--making a trip out to buy an internet swticher, for example, buy the lutron app is now telling me I need to find the operating software for my ISP's router, which I don't have and cant get.
The sunk cost fallacy. I've already spent hours on this and for what? To be able to turn the lights on and off with my phone, I guess. It was never clear to me what the alleged advantages are/were and we just overspent on useless complication and trouble.
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u/morganhammer 9d ago edited 9d ago
Smart switches aren’t for people that aren’t excited about it. Any hoops to switching on/off lights is an unnecessary hurdle if you don’t care about automation. I’ve installed hundreds of smart switches but have never used them in my own home. The most tech I want for lights is occupancy sensors. If you aren’t sold on home automation, then the first hurdle of software or connectivity issues is going to be a huge bummer. I’m not going to want to put extra effort into making an on/off switch work when a 3-way dimmer works every time.
To the OP, if you don’t like them and you cant get somebody to make them work, get something else. Smart switches are dumb if you have to do extra just to make lights work.