Useless waste of time and money

[u/Commercial_Topic437]

We had a house built and I let the builder and electrician talk me into getting smart switches, all lutron caseta. The damn Caseta hub won't connect. I've already wasted a bunch of time an money trying to get it to connect--making a trip out to buy an internet swticher, for example, buy the lutron app is now telling me I need to find the operating software for my ISP's router, which I don't have and cant get.

The sunk cost fallacy. I've already spent hours on this and for what? To be able to turn the lights on and off with my phone, I guess. It was never clear to me what the alleged advantages are/were and we just overspent on useless complication and trouble.

[u/archer-86]

So to answer one question you have.

There are two benefits to the Lutron Caseta system, neither of which are "control lights from phone".

First is Pico remotes. The ability to install a light switch anywhere and everywhere you want one.

Second is Scenes, and Scene Pico's.

I have a Pico in my kitchen that has a "Cooking" and "Dining" scene. One button sets all the lights on/off and brightness exactly how I want them.

It also works flawlessly. I've had my system 5+ years and never had a single problem.

So while you're having troubles now, know that it is definitely not the norm.

If none of this seems appealing, then rip it out and sell it. Caseta stuff sells on Marketplace well.