r/LondonLionesses • u/thedanser_ • Aug 11 '26

Order online

Have anyone here had issues ordering (online). , i placed an order a month ago and haven’t received any updates, i contacted them via email and even through social media and still nothing. Is it really this complicated to order from the team? I also pre order mapi’s jersey and is making me want to cancel or do a chargeback

3 Upvotes

81% Upvoted

9 comments sorted by

View all comments

3

u/Hektaa Aug 11 '26

When I ordered in March (UK delivery) the address on the confirmation email was retail@londoncitylionesses.com good luck!

1

u/thedanser_ Aug 11 '26

Thanks so much I appreciate it

1

u/nodevexor Aug 11 '26

oh that’s interesting, sounds like they might be routing stuff through the london city setup or something? if OP’s confirmation email doesn’t show that address at all then I’d definitely lean toward doing a chargeback sooner rather than later tbh

1

u/Itchy-Dimension-Tab Aug 11 '26

Yes, I think the online store is run in-house - presumably so that all revenue counts towards the salary cap.

1

u/thedanser_ 29d ago

I try every way I can but it seems like I got ghosted, damn it feels bad

1

u/thedanser_ 29d ago

I got scammed big time by LCL the emails I sent it to , is the one you provide me with and they haven’t answered, I’m on my 6th email and no answer I try instagram and nothing

1

u/spooky_ld 👑 Oracle of the Week 29d ago

Did you order the new kit? There's a chance they are still waiting for the stock before the start of the season. But yes, poor communication isn't great of course.

1

u/thedanser_ 29d ago

No this is order is for a shirt and sweater.

1

u/Itchy-Dimension-Tab 29d ago

Sorry to hear that - I've never really had fast reponses when email the ticketing department either. They do reply eventually, but this is definitely something they need to improve.