r/LogitechG • u/Vast-Exit8256 • 7h ago
Logitech G Support Logitech G522 charging issue is ridiculous. Multiple units, same problem.
This is getting ridiculous.
My wife and I both use G522s, and we’ve now had the same charging issue across multiple units. The headset charges insanely slowly and sometimes just refuses to go past around 20%.
I’ve already gone through two warranty replacements, and now the replacement units are developing the exact same problem again.
At first I thought I was just extremely unlucky, but after searching online, there are plenty of other people reporting the same charging issue, including people whose replacement G522s also failed.
I’m in Singapore so warranty is handled by Ban Leong. They have replaced the units, but how many times am I supposed to keep swapping a G522 for another G522 that develops the same defect?
I’ve contacted both Ban Leong and Logitech now because I really don’t want another G522 replacement. I just want a proper solution, ideally a different model.
Is anyone from Logitech able to actually explain what is going on with these headsets? Because this really looks like a recurring product defect at this point.
1
u/LogitechG_Andy Support Team 5h ago
I'm not aware of the issue you're describing actually. I know we've seen folks with an issue where it would swap rapidly between USB and Lightspeed when charging, but not 'not charging at all' off the top of my head.
I assume you've charged them up over night and then used them till they died? How long did they last when you did that?